Jackie
Affordable
It’s affordable to get therapy and meds without insurance at cerebral. I’m so grateful and everyone I’ve spoken to has been really kind.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Jackie
It’s affordable to get therapy and meds without insurance at cerebral. I’m so grateful and everyone I’ve spoken to has been really kind.
No
Awful you guys set me back so much and totally put me in the worst mental state i have ever been in awful service thanks for making people worst
Response from CerebralAug 4, 2021
Hi there, I want to thank you for taking the time to share your feedback about your experience with Cerebral. I am sincerely sorry to hear that you received less-than-satisfactory care. This is not the standard we hope to set at Cerebral, and we apologize for any difficulties you faced. I would like to take some time to better understand your experience and see if there is anything I can do to help improve your experience with Cerebral. Please feel free to reach out to (415)403-2156 or [email protected] and ask for me directly. I look forward to hearing from you. Warm regards, Stefanie H. Cerebral Coordinator
goodnight S.
I was very bad start. The first help/Prescriber just past me along. But I stuck to it. And found a prescriber that worked with me. It's a good company dealing with mental health. Still worth a shot when you dealing with mental illness alone and it's affordable.
A happy M.
Great all-around. I’m so excited to continue my treatment 😊
Katie Rose C.
The team at cerebral really takes the time to give constructive and caring feedback. They react quickly to anything given to them, and they do so happily. The service I have received so far has made taking the steps I needed to take that were so scary - a very easy transition.
Thomas F.
Price of the program for what you get is a lot. Paying over $80 a month for one half hour counseling session every 4-6 weeks. Very basic information and the therapist can’t really get to know a person in such little time and I still have to pay for meds out of pocket $30 monthly. Not such a great value. I will probably switch off program soon. Counselor and coordinator are great and they try to help as much as they can. However, do not expect any help over the weekend or holidays.
Response from CerebralAug 2, 2021
Hi Thomas, Thank you for sharing this helpful feedback. We're constantly working to improve our services here at Cerebral, and we sincerely apologize for any difficulties you may have faced, including getting in touch with your Care Team. We’d love to find a way to make Cerebral better work for you in exchange for your time and feedback and to hopefully help repair your trust in Cerebral. I'd like to see how I may be able to assist. Please feel free to contact (415)403-2156 or [email protected] and ask for me. Warm regards, Stefanie H. Cerebral Coordinator
Christina F.
The healthcare options where I live are less than optimal. My husband saw a commercial for Cerebral and I jumped at the chance to try this. I'm so glad I did! It was so easy to get an appointment and so far, everyone has been extremely easy to talk to and work with. I've already suggested it to my friends.
Suzanne B.
Trustpilot (with the emphasis on "trust") deleted my first review, so I'll review them again. They charge way more than advertised and despite having sent a request to cancel, they ignored me and continued to charge my card. You have to jump thru a bunch of hoops to cancel. The first hoop is receiving a cancelation form which doesn't come immediately. If you don't constantly look for it and complete their survey, they will not cancel despite your request. Never even used service but was charged 170. Update: After deleting my review, someone at getcerebral.com responded to it and asked me to call her directly. It was impossible to request to speak to any specific person at this company despite my efforts and they know it. They told Trustpilot that I had never even had a subscription with getcerebral.com in order to get the review deleted. This was a lie. I eventually provided proof, but the review had already been deleted. Proving my point, getcerebral.com eventually gave me a full refund dating back two months without my even submitting a second request. So, I guess they do know I had a subscription after all . . . SCANDALOUS. Beware.
Response from CerebralAug 2, 2021
Hi there Suzanne, We appreciate you sharing your feedback so we can continue to improve our services. As a mental health company, we are wholeheartedly focused on improving the well-being of thousands of individuals who may not have had access to, or the means to afford, quality mental health care, and we value all feedback that we receive. I would like to apologize for any confusion in our pricing structure in addition to any challenges you have met with cancelling your subscription. I am sure this can be frustrating, and I would like to see what I can do to help. I would appreciate the opportunity to make things right and help repair your trust in Cerebral. To get in touch, please reach out to (415)403-2156 or [email protected] and ask for me directly. Looking forward to hearing from you. Kind regards, Stefanie H. Cerebral Coordinator