CerebralReviews of cerebral.com

I don’t have health insurance and going to an urgent every month for a prescription is not possible or affordable. So I reached out to cerebral for mental health support. I love my second psychiatrist, he has been wonderful. I have been bounced from care counselors and there is no continuity of care. Each counselor is different which is fine but I don’t feel like they are helping me. There is no plan there is just talk and then work sheets. I could Google this stuff and write in a diary. It’s very expensive for someone to write a prescription for me and then have someone who talks to me for 45min a month just tell me to read little online worksheets. I wish there was a plan for just the psychiatrist. Also the app has the wrong number for the suicide hotline. How do I know? I called it one night when I was extremely low. It was the wrong number. I reached out to cerebral to tell them. I got a response two days later but the wrong number is still posted. One evening, I was so depressed and trying to manage difficult feelings. So I reached out, I heard from them days later. I was very depressed so I did not respond. They never followed up. I may seem dramatic but I’m mentally unwell. We all are on this app. It should be better. As soon as I get health insurance I’m canceling

Will not cancel the subscription. I emailed cerebral repeatedly to cancel my subscription service with no reply. The care manager does not directly respond to my request. There is no way to cancel on the platform. The service is unacceptable. If you sign up be aware that it is very difficult to cancel.

I really love the idea of the app, and I like that I don’t have to leave wherever I am in order to meet my therapist. I also like that you can see a psychiatrist in the same app and get medication prescribed. My issue is that to pay $80 a month, and to only see my therapist once a month if I’m lucky!! For only 30 minutes is insane. I feel like I’m making no progress with my therapist because 30 minutes fly by and it’s just like I’m telling my friend about my issues and I can do that for free. Yes you can message them over text which is nice but for some (me included), it feels a bit awkward with the coordinator also in the same message thread.

Very helpful and encouraging me from day one.

Excellent and professional online therapy. The counselors and nurses are really good at their job and are extremely helpful. Price is pretty low and a good value for the service.

My care team is amazing. They helped me get my life back. I was afraid to say I needed help. They provided a safe comfortable space to not only seek help but actually receive help. They provided multiple options for treatment and spent the time talking to me about a plan and path moving forward that I was comfortable with. My team was knowledgeable about medical issues, treatments, medications and follow up care. Cerebral has made a space that is helping me get back to feeling healthy again.

I love this app! Easy to use and it helps keep me on top of my mental health.

This app is great! I met with a provider, who listened and asked lots of questions about what I needed. She prescribed medication that I've never been offered before and it has helped SO much. My care counselor is wonderful and I look forward to our chats! She is upbeat and attentive, and I know she really cares. Will recommend to everyone:)