Donna R.
I can say nothing but great things…
I can say nothing but great things about everyone that I have spoke to at Cerebral. They are friendly, understanding and so helpful. I am so grateful that I found them.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Donna R.
I can say nothing but great things about everyone that I have spoke to at Cerebral. They are friendly, understanding and so helpful. I am so grateful that I found them.
Wren
Honestly Cerebral has been a life saver. They've helped me through a lot and while we're still trying to figure out what medicine will work for me, I'm confident we can and I'll have support every step of the way.
felicia P.
I was in a really bad place in my life when I looked into cerebral. I'd tried other apps and other therapy services online and in person, but this one by far was the best for me. They hooked me up with a trained psychiatrist and counselor right away! And they've both been really great to me and I'm thankful for this service. It's pretty affordable for me to. I'd recommend this for anyone with social anxiety as well cause it's all online and they make it very convenient for you.
Anthony F.
It's been very helpful. I've appreciated so much.
Natasha H.
I canceled my service and was still charged a month later! Edited to add that after multiple attempts I was finally refunded. Still rather expensive for what you get and out of my budget.
Response from CerebralOct 11, 2021
Hi Natasha, Thank for you writing in with this feedback. We are deeply sorry to hear that there has been a delay in cancelling your subscription with us. We understand how the additional charge would be concerning and want to ensure that this is resolved for you as quickly as possible. If you would be willing, please reach out to [email protected] and ask for Stefanie H. so that we can look into this for you and mend the situation. Kind regards, The Cerebral Team
Electra E.
Hands down the best way to get therapy ever! I’ve been going to therapy the traditional way on and off for years. Now, it doesn’t have to be off. My favorite thing is how easy it is! Every step of the way: from finding a therapist who could offer help in the areas I need help, to making appointments which can be automagically added to my calendar in one step, and of course the video appointments. I also love that I can see my results over time with the biweekly assessments. I’ve never been happier with therapy- so easy, so affordable, so effective. Thank you!
Kate N.
Had a really bad experience with the prescriber I met with, and got no support or follow-up from them when I reached out to ask about changing prescribers. I cancelled the service after no response.
Response from CerebralOct 11, 2021
Hi Kate, Thanks for writing in. We are truly sorry to hear that this has been your experience with Cerebral and for any distress this may have caused you personally. This is not the high standard of care that we hope to provide, and we'd like to see what we may be able to do to help mend the situation. We would like to do what we can to help you feel better supported during this time and ensure that we are being receptive to your needs. Please feel free to reach us by contacting [email protected] and asking for Stefanie H. personally. We look forward to assisting you however we can. Best wishes, The Cerebral Team
Kristen
Cerebral has been so beneficial to me and my therapy/medication experience. I’d never really taken much medication before and sought Cerebral for the combination of the normal therapy and the medication. It’s worked so well so far and has been very helpful in resolving my mental health woes. I can’t say enough good things about my therapist as well. I’ve had a few therapists in my life, and she’s been the best so far. Can’t recommend it enough!