Donna P.
but let's wait till tomorrow
but let's wait till tomorrow, see what happens, if I can make my appointment or not

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Donna P.
but let's wait till tomorrow, see what happens, if I can make my appointment or not
Kristie R.
Cerebral has been there for me… The people have listened to me- cared for me- helped me… Even the Lady that answers my messages is kind- polite- professional… I would definitely recommend Cerebral to everyone…
Nicole
You have neglected to send my meds on time two months in a row and my therapist has no bookable times that work for me.
Response from CerebralOct 12, 2021
Hi Nicole, Thank you for taking the time to share your experience and concerns with us. Our intent is to support individuals along their mental health journey. We understand the importance of getting medications on time, we’re sorry to hear that this has not been your experience. We want to make sure we do everything we can to remedy this situation. To get in touch, please contact [email protected] and ask for Stefanie H. so that we can better resolve this for you. Kind regards, The Cerebral Team
KShae
I have had nothing but great experiences with my prescriber and my counselor. After 4 sessions I am feeling so much better and I know my friends and family see the improvements as well. I would love to give 5 stars, but I really wish they offered more than just one 30 min session per month. I love my counselor and she is super easy to talk to, just wish I had more time with her. Other than that, I am grateful to Cerebral for offering this super easy form of mental health treatment.
John R.
My provider emailed me that she was fired and "Cerebral Sucks" in an email from her cerebral account. I haven't met with a new provider yet. I was only given $10 off my subscription for this. I think a little more could have been done. It does seem like cerebral has been making improvements since I started. Hopefully things keep moving in that direction. Got a new provider today and they cannot prescribe the meds I need (that were previously prescribed by Cerebral). I have totally lost my continuity of care and am now left to withdrawal on benzodiazepines; which is highly dangerous and I will likely not be able to work.
Response from CerebralOct 12, 2021
Hi John, We appreciate you taking the time to write in. We are deeply sorry that this was your experience and would like to make it up to you. We’d love to find a way to make Cerebral better work for you in exchange for your time and feedback and to hopefully help repair your trust in Cerebral. Please feel free to reach out to Stefanie H. by emailing [email protected]. We would like to ensure that your concerns are fully heard and will gladly look into this further for you. Best regards, The Cerebral Team
Faith
i had a great psychiatrist but i didn’t know shortly after she wrote my interminett FMLA for anxiety depression and insomnia she was leaving . I needed some adjustments and additions or at least a letter of accommodation due to my jobs triggering effects on all 3. The new provider would not write it even though the provider literally just left . Instead her reaction is to give me MORE pills instead of honoring my request . it’s messed up . And there is no switching either . I felt our first meeting lacked a connection. She seems like a machine rather than a provider who understands a client in distress . I could use the adjustments on my fmla & a letter of reasonable accommodation . I have to write it myself instead of anyone writing on my behalf ; my job will take them more seriously than if it comes from me . It was great until my provider left and i have a new one who won’t give me a reason why she won’t write it.
Response from CerebralOct 12, 2021
Hi Faith, Thanks for writing in with this helpful feedback. It helps us to improve in creating a more seamless and quality experience for Cerebral's clients. Please allow us to apologize for the recent difficulties you have met in utilizing our services. Please feel free to reach out to our support line by emailing [email protected]. You may ask for Stefanie H. by name so that we may assist you in resolving these issues. Kind regards, The Cerebral Team
Megan P.
Cerebral has helped me so much with everything I've been struggling with for years. Im so glad that I found this site and actually took this step in making my mental health better because it has changed my life.
N L.
An amazing service for people like me who need affordable mental health care they truly do take care of you and make sure to get the best for your experience. My only criticism is i wish there were more than one monthly check in with your care counselor or longer sessions there's so much that goes on I cant update my counselor on everything in such little time. All in all i love cerebral it has made my life better and fhe people around me have noticed. cerebral makes me feel like My team truly does care about me and always strive for the best experience.