CerebralReviews of cerebral.com

For the most part, I’ve enjoyed cerebral. The only issue I’ve constantly had is my card being charged and not knowing exactly why. It’s happened a handful of times. If there was a specific place to see exactly what is being charged and how much, it would greatly help.

I was helped out with getting a soon appointment with my proscriber and was helped quickly and efficiently. I did update the app and now I can't log into it anymore. And when I sent a message out to support but haven't heard anything back from them about how it can be fixed. So there are aspects of support to me that are quick working and very helpful and there are others that are slow and need more work (mainly the I.T. part).

Unfortunate I fell for this scam. Prescriber finally followed up by texting me via SMS (which is not a HIPAA compliant mode of delivery). Provider said she couldn't treat me because I have a health condition (which is entirely irrelevant). I've been trying to cancel this service for days. Filled out the form, was asked to do it yet again, still no cancellation. This subscription service is a scam. Even if they refuse to treat you, they will continue to try to make you pay. Stay away from this service!!

I truly regret signing up for this company. They took my money with essentially no mental health support in return. My therapist wasn’t available 99% of the time, so I paid $95 a month for nothing. Cancelling was incredibly difficult, I never got my refund, and for months they drew money out of my account without any service actually being provided.

I feel that my counselor really listens and has helped me immensely.

I am so grateful for my team! They are there at a moments notice if needed. They make mental healthcare easy and I have made immense progress over the last year. I would recommend them to anyone!

I have tried several online therapy apps, and none of them come close to the comprehensive care that Cerebral provides. The care team work together seamlessly to make sure my questions/issues are address immediately.

I am happy with my care team. They seem to be genuinely concerned and well educated on getting me on the right path / right direction. I value my therapists way of getting me to come to conclusions on my own that I haven't thought of. Also, my prescriber is always willing to take a look into the meds I'm on and adjust accordingly or switch altogether if need be.