CerebralReviews of cerebral.com

Response from CerebralNov 12, 2021

Thank you for writing in with this feedback. We are so sorry to hear that you may have had trouble accessing your account and would like to take this opportunity to look into this further. Please feel free to reach out to our support line at [email protected] and ask for Stefanie H. so that we can assist you in resolving these issues. Best, Cerebral Team

Response from CerebralNov 12, 2021

Thank you for sharing your concerns with us. We are so sorry to hear that you may have experienced trouble with utilizing our services along with a delay in cancelling your subscription with us. We would like to look into this further and see what we may do to be of better assistance to you. Please be encouraged to respond to TrustPilot's request for more information so that we may connect with you, or you may also reach out to our support line at [email protected] and ask for Stefanie H. by name. We look forward to hearing from you. Best, Cerebral Team

Response from CerebralNov 13, 2021

Thank you for taking the time to share your feedback with us. We're glad to hear that you have found your time at Cerebral to be meaningful and would love to find a way to make the services work better for you. Ensuring that our users have access to high quality, reliable support is of the utmost importance to us. Please take a moment to respond to TrustPilot's request for more information so that we can connect with you further, or you may also reach out to [email protected] and ask for Stefanie H, Best regards, Cerebral Team

Response from CerebralNov 12, 2021

Thank you for taking the time to share your experience with us. We genuinely apologize for any difficulty you may have met with cancelled appointments or any disconnect regarding your medication. We're so glad to hear that you're enjoying the service and would love to find a way to make Cerebral better work for you in exchange for your time and feedback. To get in touch, please take a moment to respond to TrustPilot's request for more information, or you may contact [email protected] so that we may connect further. We look forward to assisting however we can. Kind regards, Cerebral Team

Response from CerebralNov 12, 2021

We appreciate you taking the time to write in with this feedback. As a mental health company, the wellbeing of our clients is a top priority, and we deeply regret to hear that you may have experienced a delay with receiving your medication order. We'd like to remedy the situation to the best of our ability and see what we can do to better serve you at this time. Please take a moment to respond to TrustPilot's request for more information so that we may get in touch with you. You can also feel free to reach out to our support line at [email protected] and ask for Stefanie H. so that we can help in resolving these issues. Best regards, Cerebral Team

Response from CerebralNov 12, 2021

Thank you taking the time to write in regarding your experience. We're glad to hear that you have had a seamless experience with using the app and want to do what we can to make the services work better for you. We'd love to take this opportunity to connect with you further. Please take a moment to respond to TrustPilot's request for more information or contact [email protected] and ask for Stefanie H. We look forward to assisting you however we can. Warm regards, Cerebral Team