Anthony S.
The care coordinators worked with me…
The care coordinators worked with me and extended my balance because of my financial hardship. It helped so much and I am grateful

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
5,239 approved reviews, newest moderated first
Anthony S.
The care coordinators worked with me and extended my balance because of my financial hardship. It helped so much and I am grateful
customer
I have been trying to get in touch with a prescriber about a medication not being filled it’s kind of frustrating to be in limbo when you need meds
Response from CerebralJan 24, 2022
Hi there, thank you so much for taking the time to share this feedback with us. I am so sorry to hear that you were disappointed in our services. I can see how medication delays would have led to frustration and concern. I would like to take some time to look into this situation further and see if there is anything I can do to help. Please feel free to reach out to me at [email protected]. I'd be glad to see what I can do to support you. I look forward to speaking with you soon. Best, Stefanie Cerebral Coordinator
Ashley J.
It took about 2 months but I had a ton of problems that I had to call and email and message to fix. Everyone was nice but nice only goes so far if you don't fix it. My first provider was awful and mean and literally made me cry and then hung up on me for crying. I now have a lovely provider that listens and is sweet. I'm going to see my counselor today and she seems nice so wish me luck!
Lorenzo L.
I am currently on my second month working with Ernest. He is very knowledgeable, friendly and informative. I really appreciate his insight and feedback. I feel like I am receiving amazing help thank to Cerebral, and I highly recommend it to anyone fighting with depression and severe lack of focus. Thank you Ernest! Thank you everyone on the Cerebral Team!
customer
i feel like i have to chase after my prescription month after month.
Response from CerebralJan 24, 2022
Hello, thank you for sharing this feedback with us. I'm so sorry to hear that you have not been fully satisfied with the service. I can understand your disappointment if you feel as though you and your care team are not on the same page. I would like to do what I can to help support you. Please take a moment to reach out to us at [email protected]. We look forward to assisting however we can. Kind regards, Stefanie Cerebral Coordinator
customer
only bit holding the other 1 star the availability of some professionals was inconsistent in the sense where, I had spoken to three different professionals in the span of time with cerebral. the first was amazing, I was comfortable with her and felt safe speaking freely with her - unfortunately because of scheduling conflicts I was given a different therapist and then the same thing happened the third therapist was the same vibes as the first, felt comfortable and safe to speak freely and I truly hope I can continue cerebral with her
Jalissa M.
If it wasn't for the convenience of virtual visits I don't think I would've ever taken the first step in becoming the best version of myself. Ive gotten some great tips and actually look forward to the visits! Knowing I have tools online to practice in between sessions is a huge bonus!
Drayton
I love Cerebral. I have switched Dr's 3x in 6 months. But I do understand that tbey arr outsourced so its not a big deal. They have all been great.