Nonaka B.
I thought the therapist was genuine and…
I thought the therapist was genuine and personable. Would absolutely recommend Cerebral to anyone. So easy to use with downloading the app

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Nonaka B.
I thought the therapist was genuine and personable. Would absolutely recommend Cerebral to anyone. So easy to use with downloading the app
Caroline
So far so good. Not sure how the cost compared to paying out of pocket for seeing a psychiatrist, but since I'm a type of person that would probably have kept putting off seeing a psych in-person until the end of time, I think this service being convenient and accessible was worth any extra cost for me. Kimberly the prescriber who saw me was so kind and patient, so I really appreciated that. She really made me feel comfortable in a situation where I had some anxiety going into it. She diagnosed some issues I've suspected I had for a long time but wasn't sure about - so it was awesome finally having the opinion of a professional, rather than just my own speculation. I haven't met with my counselor yet, but I have an appt scheduled in a few weeks. That's the main downside of this service I've encountered - many of the prescribers and counselors have very booked schedules in the near-term, so you may wait one to three weeks to be seen depending on whether you have a preference for who you want to see. You'll be billed as soon as you sign up, so just be aware of how it works. It's not so bad if you can get the first month discount to get the ball rolling, all together for the first month + medication I think I've paid around $50 so far. My prescriber told me she would see me again in 5 weeks to discuss how the medication is working, so it seems like at least initially you'll be on a pretty frequent schedule to gauge what works and what doesn't. Overall, I think it was worthwhile for me because I've known I have needed help for a long time, but have always kept putting it off. This is the first step I've taken in a long time to actually improve my mental health, and I think the accessibility of being able to meet with mental health specialists online is a key reason I finally followed through.
jessica O.
I was able to get in touch with the doctor almost a day after I spoke with him initially. He is very caring and understanding! He listens to me and is working with me to achieve my mental health goals! Thanks so much! It is hard to get in touch with them immediately at times but the doctor did clear up that he doesn’t work everyday.
Tina
I lost my job and was under the impression I would be given extra time to pay my bill. I was wrong, but Cerebral refused to refund me all my money. Since I originally had no money in my account, I collected a massive amount of fees and fines (over $500) in my checking account. I begged them for weeks to help me and even being a therapy site, they truly couldn't care less about you.
Response from CerebralMay 13, 2022
Thank you for taking the time to share your experience with us. We'd like to apologize if you encountered any challenges with using the services. We're working hard and strive to continuously enhance the service, and your feedback helps us to improve in creating a more seamless and quality experience for Cerebral's clients. We sincerely appreciate you taking the time to write in. If there's anything we can do to better support you here, please feel free to reach [email protected] and we'd be happy to look into it. All the best, Cerebral Team
robert W.
scored 5/6 [severe] on the adhd assessment but told they won't prescribe adderall because they've changed their policy. really? the reason i took the test and joined was because all the ads talked about getting the help i need because i haven't been able to get it anywhere else. also, the cheapest level doesn't include therapy but i'm assigned a counselor??w+f?? therapy should be part of any mental health package but because i can't afford it i'm again left to fend for myself with no help from professionals.... thanks for nothing
Response from CerebralMay 13, 2022
Thank you for taking the time to share your feedback. We do apologize for any confusion and understand your frustration. We try to be as transparent as possible with what our plans include and what medications we are able to offer. If you have any questions, please reach out to [email protected]. All the best, Cerebral Team
Danielle
I have been using cerebral since probably February. I’ve been wanting to get mental health help for a long time but haven’t had the finances to do it the old fashioned way. I was very pleased to be able to pick my team when I got started from quite a variety, and even more pleased that I didn’t have to go through ANY trial and error to find a good fit. I have met with my prescriber once a month since February and she has been so patient with me while I find my way. Every month she very thoroughly asks and figures out how I’m feeling and I always leave feeling like she genuinely understands and is on my team. I feel so relieved that I don’t have to worry about miscommunication or misunderstanding. I also feel relieved that she doesn’t push medication as a lifelong crutch but more as a tool that can be helpful but not always necessary.
Amber W.
This is my first experience with therapy. Having a prescriber to talk me through medications and possible changes that available was very helpful. Also, the counselor I have been working with has been amazing. Having someone to talk to directly is uplifting. Very much looking forward to future sessions and my personal growth and maturation through this process.
R R.
If you’re reading this because you’re looking for reviews on Cerebral, go for it! I’m glad I did! Everyone from my therapist, prescriber, and care counselor showed genuine care and concern. I can say I’m not the same person two months ago. If you’re thinking of signing up, do it! I’m so glad I found Cerebral. This is an honest review from a satisfied client.