CerebralReviews of cerebral.com

She made me feel calm and positive about my journey to healing.

I can’t say enough about how amazing my therapist is.

From the get go Jessica Jenkins had a terrible bedside manner and didn’t listen to my concern after telling her I needed to go up on my medication for awhile. I messaged my “care team” and letting them know I needed a refill 8 days prior still never got my refill or heard back. The only reason I gave this a two is because my counselor Lesa Johnson was an angel in disguise and she really helped me. I wouldn’t recommend Jessica. Hopefully others will have a better experience than I did. I just cancelled.

Provider was amazing. She was very personable and listened to me concerns.

While I believe that this service can be helpful for those living in larger states, I can only speak to my experience. I live in New England and it has been a frustrating, expensive headache trying to get help through Cerebral. I work and live between two small states (extremely common here). I signed up initially with my "home" state, was matched with a provider, and then during our first visit, was told that she actually had a non-compete clause with an area clinic that rendered her unable to treat me. I don't fault her for that, but I do wish that that information had been checked PRIOR to the appointment, as my address is clearly in the system when she accepted me as a patient. I spoke to customer service, who was incredibly helpful and kind, and offered the one other choice of provider that I had in my state. I try to do my due diligence in vetting providers, as I know there is a wide range of experience and professionalism amongst NPs (I come from a family of advanced practice nurses), and I take full responsibility for ensuring I get care that I feel good about. The provider that was available had a LinkedIn page that was all about her MLM. While she may be decent, I didn't feel comfortable proceeding with her. The above took HOURS of my day, and left me frustrated and in tears, so I waited to try again. I eventually changed my address to my work state, where I live part-time as a caregiver, and was matched with an absolutely lovely provider. I wish I had been able to utilize her services, but apparently Cerebral isn't able to prescribe medication for ADHD in that state. I signed up for Cerebral solely to treat my ADHD, as I already have an Rx for anxiety, but have found it more difficult finding affordable prescribers locally that can treat ADHD. I have now paid for 6+ months of Cerebral, because, hey! Still untreated ADHD! Terrible executive functioning! Chronic overwhelm! No short term memory! And I have yet to receive any care whatsoever. Going to cancel now, while I still remember. For what I've been autobilled, at this point, I could have paid for 2 in person appointments with an experienced psychiatrist. I've told family and friends who also struggle to avoid this service at all costs until they can verify that they've massively expanded their provider network in the region. The lovely individual in customer service let me know that these issues I had are unfortunately very common for customers in this area, so, if you're also in the region and looking for care, proceed with caution.

Didn't get the help that an adult with ADHD should have. It is by my experience that cerebral team is not educated on the complexity of ADHD. I thought that maybe I'd get straight forward help. I was miss informed . I felt that I was being treated like a junkie. Then I was told I'd be referred to a different perscriber . They never reached out . All I wanted was to get control of my remote. . To be focused for my daughter. As she works out her O.D.D. an offspring from my ADHD. . What I got from this experience was faults hope . Deeper depression. Disappointment. Ronbed of any self-esteem I had left and if I don't hear back from them then I will get refunded .

Ms. Latray is absolutely AMAZING! She not only actually listens, she takes in acount for how you're actually feeling

Very helpful and very comfortable talking with prescriber!