Carrera N.
I had a great first session and look…
I had a great first session and look forward to the next one! My Therapist was knowledgeable and kind.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Carrera N.
I had a great first session and look forward to the next one! My Therapist was knowledgeable and kind.
Stressed M.
First appointment went well. Glad I reached out for support.
Franki
Cerebral has been such a turning point to my life. My care counselors and prescribers worked with me to pinpoint where to even begin to get control over my happiness again. I don’t drive due to my anxiety and I could get support and the meds I need from home and it’s affordable.
Cheryl O.
I’ve been using Cerebral for over a year now and I am super satisfied. I’ve been in in-person mental health counseling in the past and I was looking for something virtual because of my busy schedule. I found Cerebral and thought to give it a try after contemplating for quite some time. When the pandemic hit, my anxiety symptoms became worse and I knew I needed help. I’m glad O decided to take that step. Heidi, my counselor is super compassionate, relatable, and helpful. I always end my sessions with her feeling so much better. My provider Melissa is also very helpful and she always listens to my concerns.
Courtney N.
I had a good first experience.
Gray
MATTHEW TRUEBE, who was hired in February 2021 as vice president of product and engineering, accused the company of trying to “cheat” him and other employees out of stock options. Truebe says he was fired from the mental health startup Cerebral in retaliation for speaking up about unlawful and unethical business practices, including overprescribing ADHD medications and failing to report patient breaches.
Response from CerebralJul 11, 2022
We sincerely apologize for any challenges you’ve encountered while using our services. Your feedback helps us to improve in creating a more seamless and quality experience for Cerebral's clients, and we appreciate you taking the time to write in. If there is a specific issue that we can look into for you, please let us know. You can email [email protected] to connect with a support team member.
Marcela L.
They will only take your money, they are very irresponsible and don’t take their patients seriously, they don’t care about cutting out your prescription from one day to the other and they will cancel your appointment s without even letting you know, customer service sucks they never resolved any issues and the managers will never contact you so DO NOT SIGN UP it is. Rip off!!!!
Response from CerebralJul 11, 2022
Thank you for taking the time to share your feedback, Marcela. We'd like to do what we can to fix any issues you've had while using our services so that you can continue to receive high-quality care. We appreciate feedback like yours, as it allows us to improve the Cerebral experience for all who use it. You can contact us at [email protected] for more direct assistance.
Shari C.
The lady I spoke with was very attentive and understanding and didn't make me feel bad or crazy. She helped me.