CerebralReviews of cerebral.com

I’ve been using Cerebral for a year now, and for a year I have felt immensely validated. It has been a liberating experience. To be able to get the professional help I need from the comfort of my home is truly a gift. I suffered with agoraphobia for years, so going out in public (especially getting personal with doctors) was never a pleasant experience for me, even after overcoming this phobia. During my 1st appointment with my doctor on Cerebral, I sat in the comfort of my bed, under covers— to be able to talk about difficult subjects like mental health in the comfort of your own bed really does wonders. It’s almost like talking to a friend. I have had the same doctor since I started Cerebral a year ago, and the feeling of friendship has never ceased. My doctor is understanding of my problems, my wants and needs on a level that I have never had the pleasure of experiencing before. I’ve never felt as validated & liberated as I do with Cerebral. I highly recommend this service to anyone who is wanting to get the reigns on their mental health.

My care team was amazing and the mental health specialist was so great in particular. Our meetings definitely made a positive impact on my daily life.

Thank you very much.

Tanya was amazing. I clicked with her right away. She made me feel comfortable and provided a safe/nonjudgemental environment for me to talk. Tanya was truthful and didn’t beat around the bush with her input which was helpful to have black and white responses. She gave me tools to use from the first session which I am implementing into my daily routine. I look forward to seeing her regularly.

I've just started my sessions with cerebral . I e suffered from sever depression for 13 years. My first interactions with my care team were great , I felt comfortable and hopeful .

They never even verified my ID before billing me 3 times. They won't give a full refund despite the fact they should have never taken my money. After this issue I talked with friends and found they really just over-prescribe. They take advantage of people with mental health issues and don't offer the true help needed. * it's not that there was an issue verifying my ID, I never completed signing up. I should have never been billed. That information should have never been used by them. I spoke to someone from support about canceling and getting a refund and the first three messages were the same thing over and over, word for word. It only answered one of the questions I asked. After the third, I asked if it was automated because if there was a human reading my email then they should have given me a straight answer. After finally getting the information I needed they told me only a partial refund could be given. Despite the fact they should have never taken money from me. *after three weeks of waiting for the refund they only issued back $25 per transaction. So they are keeping $180 total when my ID was never even submitted.

Cerebral helped me through a very dark time. The prescriber and counselor were equally professional, skilled, and extremely helpful! They offer quality mental health services at an affordable price. And sooooo convenient! Watch out old school docs...

I love the convenience of telehealth. If I didn’t have cerebral I would not have access to this type of care because waitlists in my state are sometimes 9 months to see a doctor in person! I love my care team and their genuine and thorough methods of managing my health. It really is the best option for me and my work-life.