Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Elizabeth de la V.
Nov 6, 2025
I’ve been with Cerebral for over 3 yrs; highly recommend
I have been with Cerebral for over 3 yrs. They’re accommodating and have a great support team. Prescribers are available on weekends and after hours. I’m very satisfied and highly recommend.
Response from CerebralNov 6, 2025
Hello Elizabeth, We appreciate your positive feedback about Cerebral! It's heartening to hear that you continue to have a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Kara C.
Nov 3, 2025
SO HAPPY WITH CEREBRAL
such an incredible support team! I LOVE my nurse practitioner and how caring and thorough she is to get me on proper medication for my mental disorder. 100% would recommend for your healing journey!
Response from CerebralNov 3, 2025
Hello Kara, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Daniel S.
Oct 30, 2025
Great care!
My Care Team has been amazing. Dr. Corrine has been such a help in just the first month. I really look forward to our sessions.
Response from CerebralOct 30, 2025
Dear Daniel, Thank you for taking the time to share your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Please feel free to reach out if you have any questions or concerns. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Megan G.
Oct 27, 2025
Great therapy option!!
As a social worker in mental health, I never really thought I’d be the one on the other side of the office. Over the past year, I struggled with a lot of mental health issues that I didn’t realize I had until the spiral started. In only a couple months, my therapist has been able to identify my problematic thoughts and behaviors, teach me skills to improve my life, and call me out on my BS when needed. Cerebral has been a lifesaver for me. My only issue is they don’t accept my insurance so I have to pay out of pocket. Other than that, I highly highly recommend!!
Response from CerebralOct 28, 2025
Hello Megan, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Heather
Oct 25, 2025
Five stars all across the board!
Being able to select from multiple therapists and choosing a time to meet based on my needs makes the daunting task of starting therapy much easier. My therapist and prescriber are knowledgeable and easy to reach if I have questions or concerns. The platform itself is very easy to use. I am so thankful for Cerebral.
Response from CerebralOct 27, 2025
Hello Heather, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Katie M.
Oct 21, 2025
Thanks?
It took me years to finally decide to begin therapy because I have trust issues and abandonment issues. I found a therapist who I love through cerebral. He was able to help me learn to start loving myself again. He helped me navigate some very low points. It worked well for a few months. The end user experience is fairly positive, although there are some times where app navigation is a little unintuitive. All of that became irrelevant when I met with my therapist a few weeks back to discover that he had been let go as a result of a couple of 3 star reviews that were probably filled out by a manic patient. It's nice to know that your ability to brag about an overall rating of 4.8 or 4.9 to compete with growtherapy and other platforms which also do the same is more important than considering your clients' needs and just how destabilizing it can be to take somebody who finally got into therapy and trigger all of those trust and abandonment issues by shit canning her therapist. Enjoy your own 3-star review. How does it feel?
Response from CerebralOct 21, 2025
Hello Katie, We appreciate you taking the time to express your concerns about your recent experience with Cerebral. We sincerely apologize that your encounter fell short of the high standards we strive to maintain. Your feedback is invaluable, and we are committed to understanding your perspective better. To help us address this issue effectively, please look out for an email from our Client Engagement Team directly so we can work with you to make this right. We are committed to resolving this matter and demonstrating the high standard of care you deserve in all of your interactions with our team. Warm regards, Customer Engagement Team, Cerebral
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Ashley C.
Oct 20, 2025
3 years ago I started with yall
3 years ago I started with yall. And I’ve had nothing but good experiences. 3 years ago I had something bad happen to me and to be honest yall saved my life quite literally with all the support and pointing me in the right direction for medication!
Response from CerebralOct 21, 2025
Dear Ashley, Thank you for choosing to share your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. Please do not hesitate to reach out with any questions or concerns. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Amanda
Oct 20, 2025
Excellent Mental Health Service.
My therapist gets right to the core of my issues. She helps me see through the emotion to the thoughts causing the feeling, and teaches me how to combat those thoughts. My prescriber is amazing. I can't remember the last time I felt so calm and happy.
Response from CerebralOct 21, 2025
Hello Amanda, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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