Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Tiffany J.
Nov 14, 2025
I really appreciate cerebral
I really appreciate the convenience of cerebral. The providers are prompt and professional with their appointments. I feel like I’m being taken care of and treated like a human being.
Response from CerebralNov 14, 2025
Dear Tiffany, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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customer
Nov 14, 2025
Great service
Very easy to sign up. Received help right away. Counselors could not have been more kind and welcoming. I look forward to working with them.
Response from CerebralNov 14, 2025
Hello, Thank you for choosing to share your positive feedback about Cerebral! We're happy to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Please let us know if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Malinda S.
Nov 11, 2025
Very helpful
Very helpful, I was able to get my problem resolved. Thanks
Response from CerebralNov 11, 2025
Dear Malinda, We appreciate your positive feedback about Cerebral! Thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Best regards, Customer Engagement Team, Cerebral
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Kyle B.
Nov 10, 2025
Cerebral has helped continue my… mental health treatment
Cerebral has helped continue my medication needs through a convenient online experience. I previously worked with local medicaid clinics, but needed a different solution after losing medicaid, and Cerebral was able to continue where my previous prescriber left off.
Response from CerebralNov 10, 2025
Hello Kyle, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Anna S.
Nov 8, 2025
Highly skilled and empathetic professional
I had to find therapist fast and am very glad I found Cerebral. My therapist Meghan Young is fantastic. Compassionate, insightful, really listens. Professional and supportive . Highly recommend!
Response from CerebralNov 10, 2025
Dear Anna, We truly appreciate your positive feedback about Cerebral! It's encouraging to hear about your good experience with Cerebral, and your clinician specifically, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Best regards, Customer Engagement Team, Cerebral
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Kellie
Nov 8, 2025
Excellent Experience
My provider was wonderful. Very kind, in tune with what was going on and easy to chat with. She listened attentively and was quickly able to understand my needs and get me set up with some prescriptions. I really really like that Cerebral sends the Rx to you directly; for someone with depression it’s really helpful that I don’t have to add an errand! Very happy I found this.
Response from CerebralNov 10, 2025
Dear Kellie, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! Your kind words motivate us to keep pushing the bar higher. Please feel free to reach out if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Adriana M.
Nov 8, 2025
Great Experience and Affordable!
My experience with Cerebral has been great! Both therapists I’ve had have been knowledgeable, compassionate, supportive, and empathetic. I also started medication therapy and I’m very satisfied with the intake/evaluation process to see whether it was a good option for me. I always felt like I was heard and all of my concerns were addressed. And it’s a lot more affordable than other places I’ve been to!
Response from CerebralNov 10, 2025
Hello Adriana, We appreciate your positive feedback about Cerebral, and your clinicians! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Kimberly I.
Nov 7, 2025
It was quick and simple
It was quick and simple. The Dr was professional and knowledgeable. I would recommend to anyone in need of Mental support and assistance.
Response from CerebralNov 7, 2025
Dear Kimberly, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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