Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

5,239 approved reviews, newest moderated first

Stephanie I.
Oct 3, 2025
Help from the comfort of your home
I made such a great connection with my original provider and was extremely distraught she left the platform out of the blue. I was super nervous on having to build rapport with a new provider. Since changing to my current provider Maribeth it has been a cake walk starting from our first session. Talking to her is like catching up with an old friend. I highly HIGHLY recommend this service to anyone that is on the fence on making that first step on their journey to a better you. Only reason for docking a star is from the jumping of providers.
Response from CerebralOct 3, 2025
Dear Stephanie, We appreciate your positive feedback about Cerebral, and we thank you for taking the time to express your concerns regarding your experience as well! It's heartening to hear that you had a good experience overall with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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Tracey
Sep 26, 2025
Maribeth Jenkins is amazing
Maribeth Jenkins is amazing, very caring and informative.
Response from CerebralSep 29, 2025
Hello Tracey, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Joslyn B.
Sep 24, 2025
Cerebral Makes Therapy Accessible and Impactful
I’ve had such a positive experience with Cerebral. The journaling feature is incredibly helpful, and I love that my therapist can review entries before our sessions. The regular depression and anxiety check-ins make it easy to see my progress, and mindfulness has truly been life-changing for me. Managing prescriptions is straightforward, and the virtual format makes therapy possible with my busy schedule. I’ve tried other therapy apps, but Cerebral has been the most effective and supportive. Highly recommend!
Response from CerebralSep 24, 2025
Hello Joslyn, Thank you for taking the time to share your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Hannah S.
Sep 24, 2025
Mrs.Natalie has been amazing
Mrs.Natalie has been amazing! I have been with her for over a year now, and you can tell she truly cares about her clients mental health. She has had such patience with me throughout my journey of working through mental health, along with finding the right medication. This is an amazing company for all your needs!
Response from CerebralSep 24, 2025
Dear Hannah, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Lucinda Z.
Sep 21, 2025
Expert Mental Health Care that's accessible and affordable...
I love the vast array of professional therapists from which I am able to choose that take my health insurance. I can only afford to take care of myself and my mental health as I hope and deserve because I can afford my copays. I had to change therapists recently due to my original therapist's unavailability to me on weekends and evenings (now that I am back in my classroom), and it took me no time at all to transition into a wonderful safe space of peace and growth with my new therapist. I first tried Cerebral because I was invited to try one free month of Cerebral because I was named a Fellow in the San Antonio Spurs Community Leadership Institute for Teachers. I will be FOREVER grateful for this life-altering free trial because I never imagined that I needed this in my life. Now, at the age of 50, I am trying mental health care for the first time in my life and thriving in ways I never could've fathomed. Thank you, Cerebral, for making mental health care accessible, affordable, and excellent. This teacher doesn't know where she'd be without it. <3
Response from CerebralSep 22, 2025
Dear Lucinda, Thank you for taking the time to share your positive feedback about Cerebral! We are greatly encouraged to hear that you had such a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Lisa R.
Sep 20, 2025
A literal life saver! Do it today!
I cant thank Cerebral and my therapist enough. Being able to get help right from my couch has been amazing! I have become whole again. Thank you!!!
Response from CerebralSep 22, 2025
Hello Lisa, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Jordan M.
Sep 19, 2025
I’ve had a good experience with them… good experience
I’ve had a good experience with them combined with work school and being a parent is the most convenient I would recommend
Response from CerebralSep 19, 2025
Dear Jordan, Thank you for taking the time to share about your positive experience with Cerebral! Our team consistently strives to provide high-quality care and service, so it's encouraging to hear of your good experience! If you need further assistance or have any questions, please feel free to reach out. We're here to support you. Best regards, Customer Engagement Team, Cerebral
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Selina S.
Sep 19, 2025
Amazing Therpaist
My therapist has helped me see and realize things about myself that I never would have even thought about until I met Tyshauna
Response from CerebralSep 19, 2025
Hello Selina, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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