Jenny T.
Happy to have someone to talk to and an…
Happy to have someone to talk to and an easy dependable way to get my depression medication.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Jenny T.
Happy to have someone to talk to and an easy dependable way to get my depression medication.
Ryan B.
Care “Coordinators” are generally not very attentive. Also, just read up on the recent news about this company. Pure evil. Just like the Sacklers. Just google “cerebral under investigation” to read about their prescribing practices. We need sociopaths out of politics and most DEFINITELY out of mental healthcare.
Response from CerebralNov 21, 2022
We appreciate you sharing this feedback with us. We would like to do what we can to help you and ensure that we are being receptive to your needs. You can reach us at [email protected] and we'd be glad to assist however we can.
Robin
I have been trying for days to get a refill on my medication and have been told that they have no idea why they haven’t been sent to the pharmacy. The support people also told me that they haven’t heard back from either my prescriber or sub prescriber. Then I read in reviews that their people have been laid off without notice to patients. This is bordering on negligence and they need to respond ASAP. I have tried all avenues through their site, phone and email. I’m hoping putting reviews out will finally get me some results.
Response from CerebralNov 21, 2022
Thank you for writing in. Our intent is to support individuals along their mental health journey. We understand the importance of getting medications that work for you and getting them on time. We care deeply about your mental health and want to make sure we do everything we can to remedy this situation. You can email us directly at [email protected]. Hope to hear from you soon.
Dena
I was turned down by another company because they did not help mood disorders. I am so glad I found Cerebral! The site was very easy to use, and it was full of so many helpful topics! I loved the Doctor I spoke with also. Very helpful and very nice.
M. B.
I was a patient for 9 months. They laid off my counselor (and many others) with no notice to patients. Removed the program that was helping, raised prices while removing mental health counseling services. Terrible. No notice given to patients. It is abundantly clear this company does not care for the mental health of its patients, only it’s bottom line. Everything about how this change and layoff was handled screams a demonstration of how little this company actually cares about mental health of the people who trusted them for care. Absolutely do not recommend. Do not support such callous disregard for patients.
Response from CerebralNov 21, 2022
We are sorry to hear that you were affected by the recent changes to Cerebral. We understand your concern and are committed to supporting you through this transition in your care. Please connect with your care coordinator or reach out to [email protected] for any questions. We are happy to answer any questions you have or assist you in scheduling with a new care team member.
Marni H.
The entire process has been very smooth. My therapist is wonderful and really listened and we are working on me. 💕 Cerebral
Elizabeth S.
Depression and anxiety I needed to just talk about the why me, is it normal for me to have these thoughts and feelings. They have made me feel like I was okay and it's normal. Related to me in there own experience. I walk away feeling better about myself and actually look forward to the next chat
Alex M.
I am extremely happy with the progress I have made so far. My counselor Jessica and prescriber Edith have been a godsend. After struggling to find help that actually worked, I finally feel like I am pulling the pieces of myself back together! There is so much support and tools through the program,, it's helping so much. Thank you so much!