Gordon S.
Very shady company.
This product simply does not work for treadmill as the speed shown in game is only a fraction of the actual speed. I returned it as a faulty item via return label but the company did not refund the original £6.50 postage (already something wrong there as the package is very small, light and packaged in a plastic bag without protection). I have been sending multiple emails to support and every one of them is ignored. If I use live chat, they agree that I should be refunded, say they'll escalate the issue (which they never do) and then cut off the chat. This is the kind of customer service I would expect from a group of scammers, not a large, well-known company. Hard to see how they will last, but abysmal customer service does seem to be de rigueur in the post-lockdown world.