Zwift translates your real world effort into speed in the digital one. Your power, measured by the watts you produce, propels you through the digital landscape. Just like the real world, your speed is adjusted for your height, weight and the road gr...
Zwift (zwift.com) has 244 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
244 approved reviews, newest moderated first
Klant
Started using Zwift 3 weeks ago with a free trial. Completed the payment when the trial ran out. I paid on Feb 7. subscription activated on feb 12, next payment scheduled for March 1. Contacted support to mention this. They replied they knew there was an issue with the payment but could do nothing about it because I payed with Bancontact. Replied them I'll be using BKOOL from know on, never really liked Zwift anyway, it's to cartoon-like.
Jeroen N.
I ordered a Wahoo Kickr Core on 20th of January in the early afternoon and the next day it was already delivered! Excellent service in my experience...
Greg R.
Good so far. The UI need a lot of work though. Surprised that something that has been around for quiet a while now has such an illogical interface.
Matthew H.
Do not use!! I repeat do not use if you want to get fit or stay fit then forget the advert and famous people in the adverts it's rubbish if there is 35000 people on all at once it will lag and not work repeat one more time do not use it will let you down!!
Daniel B.
I have tried contacting customer service to get my trainer working properly, but after using the chat service, that turned into an email, several times all I got was one reply asking for more details. I responded to that email (and sent that response twice) and haven't gotten a reply. How could a company this big have a non-existent customer service?
Martin K.
Fantastic - love it !
Daniel P.
I ordered a Turbo Trainer from Zwift around 2 weeks ago, after a few days I received a package with the wrong turbo trainer. I tried to contact them through calls and live chat and they never responded. Also tried email and after 4 days they responded, they told me they would send a courier to pick up the wrong trainer and deliver the new one, to this day no one has come (2 weeks), sent emails again and no answer. They were very quick to take my money, a turbo trainer is not cheap and now I have a useless item. For anyone of you out there please refrain from buying anything from zwift worst experience ever.
Yves G.
No customer service, be careful, they take your money and they disapear.