WyzeReviews of wyze.com

I absolutely love my wyze cameras and my subscription with wyze! My doorbell camera failed after only one year and wyze gave me a full store credit in the same amount. Their customer service is awesome and they make it right! I didn't even have my reciept anymore and they still issued me a store credit so I was able to buy a new camera. I have never had any problems with wyze im very pleased with them and will continue to use them.

I have 3 different Wyze cameras. My first one was given to me yrs ago so I got the service cause it offered the first 3 months free. I have now had the service for at least 3 or 4 yrs. I have NVR had any issues ever. I recently called support just because I couldn't figure out how to do something and they told me how to do it in 5 minutes. I love my camera I love my service. And the customer support I got was excellent.

I love my Wyze products! I’ve got cameras, doorbells, lights, and even the air purifier. I rarely run into issues but when I do, support has always been super polite and helpful. Love Wyze!

When I googled reviews, Google said it was a great camera. However, after buying and using IM SO DISAPPOINTED and now all of a sudden the negative reviews are coming out. I have to keep resetting my settings 1 to 2 times a day. Ridiculous!! Why doesnt it keep the settings? I end up going hours with out recording. Im not going to check my frickeing cameras every 5 minutes. I would not recommend this camera.

I really like their range of affordable cameras for different uses around my home, especially for checking in on pets while out/away. I had to speak with their customer support recently and they were very polite and gave good guidance. I'll often recommend Wyze to friends or family who also share similar comments with me

PLEASE don't make the same mistake that I did. Do not waste your time and money buying Wyze products. I bought several wyze cameras and they stopped working immediately after the warranty ended. The quality of the cameras are garbage. The resolution on the cameras are terrible. It is really difficult to identify people and you can't see the make and model of a vehicle. The cameras are pointless. When I called to talk about my broken cameras I found out after extensive hold times that nobody at the company cares and they do not stand behind their products. No supervisor will call you back after you request one. Please spend your money on a company with quality products that has decent customer service who cares about their customers. Wyze is TERRIBLE.

This company ignored several of my emails asking about support for their app...so I decided to return the camera to Amazon and buy a BLINK...BLINK does not ignore their paying customers like WYZE...what a loser company...do not buy their products unless you want to fly by the seat of your pants when you have an issue or complaint...WYZE was a POOR CHOICE.

My garage cam stopped working. I’ve gone through the entire list of recommended fixes from Wyze and spent many hours. With no luck, I turned to online articles on Reddit and tried some of those solutions, and discovered this is a widespread problem with Wyze products. I eventually followed the Wyze suggestion and created a ticket, and was assured I’d get a response from customer service in a day or two. What I got was a response from an AI bot, regurgitating absolutely every troubleshooting “solution” that I had already tried. I’ve come to understand that Wyze is a garbage product, with garbage customer support. Will be glad to never recommend or buy this trash product again.