Kathy
The person that helped me get our…
The person that helped me get our cameras working for us did a great job. She was very patient, kind and helpful with clear instructions for me to follow. Thank you. 😊
Wyze Labs, Inc. also known as Wyze is a US company based in Seattle, Washington, US that specializes in inexpensive smart home products and wireless cameras.
Wyze (wyze.com) has 693 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Appliances & Electronics · Bellevue, Washington
Excellent

Appliances & Electronics · Seattle, Washington
Excellent

Appliances & Electronics · Bellingham, Washington
Excellent
Appliances & Electronics · Anacortes, Washington
Excellent
Showing 148 reviews with 5 stars · Clear filters
Kathy
The person that helped me get our cameras working for us did a great job. She was very patient, kind and helpful with clear instructions for me to follow. Thank you. 😊
Jan
The representative answered my concerns and was able to help me quickly and efficiently. Great customer service.
Tara L.
I’ve been using Wyze cameras for the last six years. They are reasonably priced, simple to install, and the customer service is outstanding. Recently, I had an issue and even though I was outside of my warranty period, they worked with me to make it right, greatly exceeding my expectations. I highly recommend Wyze cameras!
Jennie S.
Wyse support is top notch!! They are patient, good listeners, and give good direction to helping you troubleshoot issues. My problems were multiple but they were consistent in all their wisdom and knowledge. I highly recommend going with this company! They are down to earth and care about your experience with their company!
customerKim
I had the best Customer Service experience when l wasn't able to connect my new router to my Wyze Doorbell. She was kind, patient, very knowledgeable and explained everything until l was able to get it completed and done on my end!! I ❤️ was so grateful 🙏!! They are the GREAT!!
Response from WyzeOct 23, 2026
Hi Kim, thank you so much for sharing this wonderful feedback! We’re thrilled our team could help reconnect your Wyze Doorbell to your new router. We’ll be sure to pass your kind words along to the team!
Sophia G.
The agent was very nice and helpful and extremely helpful and very patient with me because I don't really know much about Internet and the wyze app. But she walked me through.
Response from WyzeOct 23, 2026
Hi Sophia, thank you for your kind words! We’re so glad our agent was patient and able to walk you through everything. We’ll be sure to share your feedback with the team!
RMH
Had a consistent connection problem with Palm Lock. First call to customer service was clear and addressed concern quickly. Able to receive a replacement without jumping thru hoops. Like and trust Wyze for all of my uses. Thanks
Response from WyzeOct 23, 2026
Hi RMH, thank you for sharing your experience! We’re glad our team was able to quickly address your Palm Lock connection issue and arrange a replacement smoothly. We truly appreciate your continued trust in Wyze!
NANA
When I called customer service, they are very helpful & friendly. I may have a long wait to talk, but they do help when they answer. I'm new to these cameras & at my age, things are confusing & they are very patient with me. I have 2 other brands of security cameras & I love the Wyze brand the best. I'm replacing the other brands each month until I have all Wyze. Thank you for such a great product!! 🙏🌞
Response from WyzeOct 22, 2026
Hi Nana, thank you for your thoughtful review. We’re glad our team has been helpful, friendly, and patient while you’re getting familiar with your Wyze cameras. We truly appreciate your loyalty and are honored that you’re choosing Wyze for your home.