WyzeReviews of wyze.com

Response from WyzeOct 12, 2026

Hi James, Thanks for the 4-star review, and we’re glad to hear your new Wyze Bulb Cam and Wyze Lock Bolt v2 are working well in the Wyze app. One important distinction is that Wyze Web View is designed for compatible camera live streams and Events. The Wyze Bulb Cam is supported there, but the Lock Bolt v2 is managed through the Wyze app and is not listed as a Web View device. That’s why you can see and operate the lock on your phone without seeing it on the Wyze website. We also appreciate the feedback about the chatbot. It should have recognized that you were asking about the difference between mobile-app support and Web View.

Response from WyzeSep 30, 2026

Hi Zoran, thank you for being a loyal Wyze customer and for sharing both sides of your experience. We’re glad our phone-support team was able to quickly review the charge, cancel the subscription, process the refund, and send confirmation without making you navigate multiple channels. We appreciate you recognizing the agent’s professionalism when it mattered. If you need any additional help with your account, our Wizards team is available at www.support.wyze.com.

Response from WyzeSep 30, 2026

Hi Ed, thank you for the thoughtful feedback. We’re glad that once you reached our team, our technical-support personnel were able to provide outstanding help. We also understand that the difficulty reaching support can overshadow that experience. Our current options include chat, phone, and ticket support, with chat generally the quickest way to reach a human agent. If you need us again, please visit www.support.wyze.com so our Wizards can help as efficiently as possible.

Response from WyzeSep 21, 2026

Hi Larry, thank you for your kind words and recommendation! We’re glad our team could help resolve the issue quickly and smoothly. We appreciate you choosing Wyze and taking the time to share your experience.

Response from WyzeSep 9, 2026

Hi John, thanks for sharing your experience. We’re glad our live chat team was able to help you reset and reconnect your smart plugs after the Wi-Fi change. We appreciate your 4-star review and your feedback about the support you received.

Response from WyzeAug 30, 2026

Hi Dave, thank you for the kind review! We’re glad our support team has been able to help and that you’re enjoying the value and picture quality across your six Wyze cameras. We truly appreciate your continued support!