Ian S.
damage
upon delivery of our cabinets there was some damage to several of them. i took pictures and sent via the chat function as directed by the customer service person i was on the phone with. they never responded after that. i submitted again and again and now they don't even answer my calls. we spent a lot on the cabinets and even wanted to order more but there;s no way i would ever do business with them ever again.
Response from Wholesale CabinetsApr 24, 2023
Good Afternoon Ian Thank you for your review. We are grateful that you gave our CEO the opportunity to talk to you and investigate what went wrong. As the two of you discussed, we never received the damage claim from you and there was a misunderstanding around this point as it is not possible to file the same claim multiple times through our system as you indicated. We also learned that you needed an additional door for your project, and we were happy to be able to provide you with a special discount for this in order to show our appreciation of your business. Thank you for ordering that additional item from us after the call. Your business means a lot to us, if there is anything else we can ever do for you, please don’t hesitate to reach out. Best Regards The Team at Wholesale Cabinets