Buy the best-priced RTA and Pre-Assembled kitchen cabinets online - factory direct pricing. Shipping in the US & Caribbean in as little as 7 days. Free kitchen designs and big contractor discounts!
Wholesale Cabinets (wholesalecabinets.com) has 267 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wholesalecabinets.com
Website
wholesalecabinets.com
Category
Furniture Stores
Location
Naples, Florida
Listed on Five Star Index
2026
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The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
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I have used Wholesale cabinets for almost 10 years now and will continue to use them exclusively for all projects going forward. The quality, price, and customer support is amazing. Over this time I have probably done 8+ semi custom projects for both myself and clients and have had the same designer (Jamie) for the entire time. The fact that she works with me on the design, draws up plans, and provides visual renderings of the project really helps me make sure everything is right the first time. On the customer service side, only once the entire time Did I have an order damaged in shipment and they promptly replaced it. All I had to do was submit photos and a web form and everything else was taken care of for me. From a quality perspective, the quality is so good that I try to use them for everything I do. The best part is the hardware. The soft close drawers and hinges are easier and better than even the most expensive Blumotion hardware I’ve used in the past. I couldn’t be happier with this company and my only wish is that they had more variety in applications (I would love to use them for closets for example). Thank you Jamie and Wholesale Cabinets for making all my cabinet projects enjoyable!
As to one of the other reviews about receiving unassembled cabinets, I do agree the quoting and shopping cart process can be confusing. This is due to pictures being shown in the cart and not the saved quote. The way to remedy this is to simply add the saved quote to the cart and it will show the pictures of all the components again. However, what is even better is during the design process they will update your quote or cart to reflect the drawings and renderings as well as confirming you have all the right components and trim necessary. Therefore eliminating the need to save quotes for later. As to the delivery, I’ve done so many separate projects that I’ve actually gotten to know the freight driver. I have never had any delivery issues. The one component mentioned above that was damaged was a floating shelf that was delivered separately by (I think) UPS.
KT
Kalimba The Spirit of Earth W.
I had great experience with Jamie their…
I had great experience with Jamie their sale rep! She helped us design an amazing kitchen. The quality for the price was amazing and they worked with us when one of the products arrived damaged. Got the replacement piece super fast. Great company and am referring them to friends.
RC
R C.
currently in dispute with them for a damaged and incorrect order
In order to review this company I have to provide a star but my rating would be negative 10 if it were available. Avoid this company at all costs. Simply put they lie, they cheat customers, and steal your money leaving you with cabinets that are not usable.
They offer assembled cabinets but then send unassembled and claim that is what you ordered. They strong arm you into keeping them by charging to return them even charging to return items damaged in shipping. They want 700 - 900 dollars to return the order they scammed from me and once they get it back will charge a 20% restock fee. Then they will "determine" what has been damaged and credit that. I have had to go to my bank to disupte the charges and this process has been will over a month long battle.
The reply they placed below ignores the email correspondence requesting assembled cabinets. Does not address that the entire order is likely damaged. Does not address that their contracted delivery driver advised upon delivery the company has been sending out unassembled cabinets throughout Covid and he has made many deliveries that were not assembled to angry customers. You can't refuse delivery or the driver leaves them on the curb anyway.
I have never dealt with a cabinet company or any other company with such a complete sham. Their practices are fraudulent and they seek to protect themselves by claiming customers are in error. Then intimidate the customer into keeping the order by charging 700 to 900 return freight and a 20% restocking fee!!! If your order is damaged you also have to return it and they "determine" the damage. Why would I pay more money to their scam? They have caused incredible stress and delayed not only the installation of cabinets but flooring counters etc as I am dealing with a flood issue and an insurance company.
It is completely incomprehensible that they would do this when not only is the order not assembled as requested but completely damaged. Why would they not warranty their own shipments ??? Given their responses and "policies" only because they ate trying to reap additional profits by scamming customers.
Again their rebuttal is a lie.extensive photo evidence was provided to them as we as the bank. The pallet sits wrapped like a leaning tower with crushed boxes, loose strapping and the wrap coming off the bottom and other areas. The cabinets Cleary appear as if the entire pallet fell over in shipping. They knew this from. My first call and voice-mail. The cart business is a game they are playing. Why would things be placed in cart by someone other than me for purchase! I will tell you why so they can say the customer screwed up not them.
Response from Wholesale CabinetsJun 8, 2021
Dear Ms. Carlson
Thank you for sharing your experience. The satisfaction of our customers is of utmost importance to us and we take pride in our many thousands of satisfied, recurring customers nationwide since our company was established in 2012. We are disappointed to learn about your dissatisfaction but since your recollection does not fully reflect the events, we feel that we need to clarify some points further. We sell both unassembled (RTA) and assembled cabinets on our site and the respective types are clearly marked as such. Our records show that in your cart originally you had both types of cabinets and you asked our designer whom you were working with to add the assembled items to your cart, which she did.
However, you expressed that in order to save cost you were also considering unassembled cabinets and you had also saved a quote which you yourself labeled as “RTA” (unassembled). After having received the final cart, you cleared the shopping cart and added the unassembled items to your order, which you also later explained to us. As an e-commerce company we cannot base the shipment of an order on e-mail correspondence, particularly when several different options were discussed before the order (in this case assembled/unassembled). If we catch an obvious mis-order by a customer before shipping we will of course reach out to clarify this but as a general rule we have to base our shipments on what was actually ordered. We have shipped and delivered the items you ordered and have tried to help you get those returned.
Unfortunately as all companies we know of in the online cabinets business, we have to pass on the cost for return shipping and restocking fees. These are charged to us by the third-party warehouses and shipping companies we use but we do not add any costs for you to this. These terms were as outlined and accepted by you at the time of order, at the same step when it was advised that all items are unassembled unless otherwise noted. We use nationwide shipping companies and do not have any own or contracted delivery drivers. We have not had more than a few orders to your area over the past year so the conclusion of the driver´s communication is incorrect.
Since we find it essential that customers should always receive cabinets in the same excellent condition we send them, we have also informed you that if you choose to keep the cabinets you ordered we will gladly replace the damaged parts upon verification. The description of our damage claims routine is not correct. We do not ask to have damaged items returned – in fact we strongly discourage damaged items being sent back. Determination of the damage happens through photos we have asked you to submit and upon verification we will send out replacement parts at no cost and you can keep or discharge the damaged parts. This saves time and cost for everyone involved and this is what we always do if shipping damage occurs. We certainly warranty our shipments and this is the first time we have learned of extensive damage to your shipment but should that be the case, we will replace every part confirmed as damaged in shipping as we always do. However, we cannot replace damages based off photos of a full pallet – either the customer keeps the items ordered and then we replace all damaged parts free of charge (upon receiving photos of what was actually damaged) or the items are returned and then we will only pass on the costs created to us by the return shipment as outlined above. So, to clarify - the process for returning an order and the process for claims relating to shipping damage are separate and do not have to do with each other.
Unfortunately, you have not yet replied to our messages in our strive to help you so it has been difficult to provide the excellent customer service we find so important, but as always we would be glad to help if you reach out to us.
Best Regards,
The Team at Wholesale Cabinets
