Weston Store Heated ClothingReviews of westonstore.com

I purchased a pair of socks for my wife for $80 the one sock stopped working, I purchased in December 2024 in March 2025 three months later they switched from a one year warranty to a 3 year warranty I only needed one sock replaced and their recommendation was to buy a new set for 80$ instead of just sending me a replacement sock. DO NOT USE THIS COMPANY THEY DONT HAVE THE CUSTOMERS BEST INTEREST IN MIND. Extremely disappointed

The gloves do not do well at all in any type of cold especially if there is wind. The wind will penetrate the material regardless of what heat setting the gloves are on. If you are using them inside a vehicle to drive, they might be ok but as soon as they are exposed to cold and/or wind conditions, your fingers will no longer feel any heat.

We have the heated gloves from Weston, which have been working well this winter! Remember to charge the batteries every so often….on another note, two fingers of one glove ripped along the seams while shoveling snow. This turned out to be covered by their warranty, and after a brief email exchange with Chris (who I must say is an excellent customer service representative), they sent a new pair of gloves since they “are made for durability” and those tears should not have happened! Of course I’m thrilled that the warranty covers the gloves, but it was a great customer service experience that you just don’t find everywhere. Prompt, polite, asked pertinent questions…. I recommend Weston and would not hesitate to purchase other items from them if needed.

I had one of my gloves quit working. I emailed Weston about my problem and got a quick response. They sent me a new pair of gloves at no cost to me. Their customer service is fantastic!

I purchased a pair of Weston heated gloves the end of last winter season. After nearly a year, I used them this past December to plow snow with my 4 wheeler. Within an hour, all the stitching began coming apart. Very disappointed, I took pictures and emailed them to Weston. They replied immediately! Apologizing, and assuring me they would make it right. Next day I received a tracking number, and within 2 days I had the replacement pair. After a dozen uses, and lots of snow, they show no signs of wear. They turned a disappointed customer into a loyal customer. Since then I've purchased 2 heated jackets and accessories. Can't say enough about Weston!

I have the heated socks for my husband and I we both love them! If your feet get cold easily when outside I recommend getting these. Jennifer

I purchased a coat and had a great experience. The coat I ordered was too small so I contacted Weston customer support. They gave me several options to return/exchange the coat. I did the immediate exchange so the new coat (larger size) which required me to pay (hold cost) for the new coat as long as I returned the smaller coat (new, same packaging, accessories and tags still attached) within 7 days. Well as soon as Weston emailed me a return shipment paper I tracked down the ups truck in my neighborhood. Great customer service!!!

I received my heated jacket for Christmas and Im getting a lot more use out of it this year than a normal year in my area, its perfect, battery life is longer than I would have expected, easily goes 12 hours on medium, the high setting is a touch to warm for me its literally Hot. My sister being the purchaser had nothing but great things to say about their customer support / communication. I recommend highly recommend to everyone.