Weston Store Heated ClothingBB Ecommerce LLC Sells clothing and apparel
Weston Store Heated Clothing (westonstore.com) has 151 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
151 approved reviews, newest moderated first
Claire M.
I bought heated glove liners in December 2024. They worked beautifully for over a year. Then one of them stopped working. Customer Service responded very quickly to my email and within 24 hours they resolved the issue by sending me a new pair of liners. I am very pleased with this company and its products and highly recommend them!
D R.
Great Customer Service - Bought a heated puffer coat. Coat looked great and heater could withstand down to about 30 degrees, but zipper would get stuck and not fully unzip. I emailed Weston and they shipped out a new coat. Coat comes with a warranty and they stand by it (without delay).
Christine M.
Had a defective glove, was asked to send a video showing the issue. After replying with the video, I was responded to within 20 minutes to confirm my address and new gloves are already on the way. By fsr the fastest customer service I have ever dealt with. Thank you!
Theresa D.
We purchased Weston's heated socks and my husband loved them so we got another pair..Well turns out the left sock on the new pair wouldn't get warm from day one and Weston made made it so easy to get a replacement and they were so quick at answering my emails ..Best customer service and awesome company definitely recommend buying from them
Rob
I had to make a return. My call was answered by your representative Gem. The return was handled promptly and Gem was so helpful, so pleasant I had to write a review. If everyone in your company is that accommodating you’re going to go far. I will recommend to everyone. Thanks
Elaine R.
I ordered a pair of heated glove liners to wear to my grandchildren’s’ hockey games. The gloves provide soothing heat; the size ordered was M and they run a little big but still comfortable to wear. Fast turn around time from placing order to receiving item. Very pleased with purchase.
Frank B.
They responded immediately when I told them the battery that came with the jacket I got my wife for Christmas,wasn’t working. Sent a new one out with a charger no issue. Great service, my wife loves the jacket
Kathy
I had an issue with a pair of heated gloves from Weston. After one use, the batteries died after 2 hours and 3 fingers started to rip along the seams. Weston immediately responded to my email, and within 2 days sent a brand new pair of heated gloves! I am very impressed with their customer service and their products.