West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mama W.
The artwork of my dog was a true likeness and turned out amazing. I was amazed at how great it turned out. (I honestly had my doubts) I ordered it for a gift for my husband and when he unwrapped it, he noticed a wrinkle in the actual paper that was framed underneath the glass. I emailed the company and they replaced it without any hassle. So, great product and amazing customer service! Highly recommend.
Cat
I ordered custom pet portrait note cards for my nieces for Christmas. They arrived in a timely manner, and my nieces loved them. Thank you. I will order products from West and Willow again.
Steve
I purchased three separate portraits for my family this holiday season. The portraits were so detailed and looked just like our dogs! It brought tears to my sisters eyes seeing their best friends in such a unique portrait. I will recommend this company to anyone!! I wish I could give More than 5 stars
Jalisa P.
I appreciate the team helping out when I couldn’t get my order to go through!
Liz
My mug looks awful. Not centered and size of the picture is not big for the size of mug.
Response from West & WillowJan 21, 2023
Hi Liz, We are very sorry about that. Upon checking, your replacement order had already been processed. Please check your email for more information.
Richard S.
I sent in full pictures of both dogs sitting side by side, they were sitting the same way. I was hoping for full pictures and not just head shots, we have ordered before. These were not your finest works.
Response from West & WillowJan 21, 2023
Hello Richard, We are sorry for the confusion. Please be advised that all our portraits are only head-to-chest views.
Danielle S.
They were really good about re-painting my photo!!!
Karen W.
Why do companies send reviews before their products even ship. I'm waiting to see a shipping confirmation
Response from West & WillowJan 21, 2023
Hi Karen, We are sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email when your product arrives.
