West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Erin R.
The portrait of my cat Peaches is perfect - down to her clipped ear. I was also amazed at how quickly the portrait was completed and sent. I have used West & Willow in the past for gifts for my mom and sister, and I will most definitely be using them again in the future. Highly highly recommend!
Jodie
Portrait came damaged with several creases.
Response from West & WillowApr 5, 2023
Hi Jodie, We are very sorry about that. Upon checking, your replacement order is on its way! Please check your email for the tracking details.
Miss H.
Not really like my dogs a bit disappointed
Response from West & WillowApr 5, 2023
Hi Diane, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We are sending you an email now to get this taken care of.
Jane C.
I haven't received my photo yet as it's only just over a week .It was easy to do and i am looking forward to receiving it . The only thing i would like to suggest is after i submitted my photos for me i wld have liked confirmation they were ok . this isn't a criticism just a suggestion. I had to contact the team and their response was immediate and so personal and friendly . I will write another review once i've received it and hopefully it will be 5⭐️⭐️⭐️🌟🌟
Olyvia B.
Poor communication
Response from West & WillowApr 3, 2023
Hi Olyvia, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.
janet L.
Photo came out beautifully👍
Dolores E.
Easy to use and the product is amazing!
Shay
Changing my review to 5 stars. I previously received a painting that was too small for the frame I chose. But the company reached out and offered to send me a replacement free of charge!
