West & WillowReviews of westandwillow.com

I'm still waiting for my mug with portrait. I ordered it April 4. I needed it for a Mother's Day present. They lost the picture. And I'm still waiting after I sent them another picture. I can't call and get this straighten out. Or get a refund. I'm really upset about this.

I have yet to receive the piece. Ordered over a month ago.

I received my print and wasnt 100% satisfied with the photo, I expressed this to customer service and without any questions they offered to replace the photo free of charge, the new print is PERFECTION and exactly what I imagined. I cant explain how happy this made me, truly amazing customer service, chi-miigwech to West and Willow for being so great.

Bianka provided exemplary customer service. Thank you x

I am completely in love with my portrait, my fur baby Toby is no longer with me so having this portrait with him included meant so much to me😭 it was perfectly done, capturing all of my babies together. It also came way sooner than I thought! I just love it. 🩵

No gift note option at checkout

Great customer service, fast service, quality product!

The painting was spot on and very easy to order!