cheryl H.
Great photo, fast service

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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cheryl H.
Great photo, fast service
Jamie B.
I highly recommend west and willow!! Their customer service was amazing. I received my portrait fairly quick and when I received it, I wasn’t completely satisfied with the work. I than emailed them and they respond quickly with ways to fix the portrait. They fixed the issues I didn’t like and sent me a replacement one. I am so happy with new portrait.
Victoria H.
I appreciate how easy it is to navigate the site and the options available regarding the pictures, frames & background colors! I’m so excited to receive this!!
Jill L.
West & Willow does an outstanding job or capturing my dog’s soul just through one picture I’ve sent. I highly recommend for anyone wanting a beautiful portrait of their pup. I have ordered three so far, for me and my family members’ dogs.
barbie D.
Love the products. Quick shipping and service
Megan M.
Website is user friendly!! Waiting for my order now!
Karen A W.
Trying to find out any information about my order and have not received any info. Used PayPal which was charged but no other correspondence and not a clear way of contacting the company.
Response from West & WillowJun 5, 2023
Hi there, I am sorry to hear of this matter! We cannot locate your account at the moment. Kindly update your review with an order number or reply to the email we sent you here.
Christie W.
I accidentally ordered 2 pictures. I was very worried as the site said only can cancel within 30 minutes. Didn’t hear back for 8 hours but finally did and received refund and the 20% off special Can’t wait to see it