Yolanda R.
Order
I love all the pictures my family has ordered, but I’m trying to see my order with my pictures. I don’t see no order.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Yolanda R.
I love all the pictures my family has ordered, but I’m trying to see my order with my pictures. I don’t see no order.
michele N.
Customer service was awesome! Shout out to Edith!!!
Brooke R.
The picture turned out so good!
Wendy W.
Customer service is impeccable with this company! Thank you for being such a pleasure to work with!
Daniel N.
You guys have an amazing customer service team! I was initially not satisfied with the original art, but after contacting them, they were willing to make a revision. I am now much happier with the final product!
Sydney
Horrible experience with this company. Ordered almost 2 months ago for a gift and paid for expedited shipping. Order was “lost”. I have asked for a refund or at least a shipping refund and have been blatantly ignored.
Response from West & WillowMay 31, 2023
Hi Sydney, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Kindly check your inbox for an email from us.
Sandy V.
I had an issue with the painting and customer service went above and beyond to make sure i was happy with my order! great customer service!
Rita M.
Super easy process to order.