Alexis P.
Pleasantly Surprised
Turned out great! Very realistic.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Alexis P.
Turned out great! Very realistic.
Lori P.
Very satisfied with my purchase. Love how simple it is!
Mc
Great response time, they are friendly and efficient, wonderful experience overall.
Frank P.
Loved the picture! I would ask for a proof of the photo before they send it but everything came out perfect
Laura L.
Order placed 5/5 and email mentioned I will receive it in 2-3 weeks. It is now 6/4 and I needed it for my mothers birthday 6/6. No email updates were sent and this is my second time purchasing and will be my last time.
Response from West & WillowJun 5, 2023
Hi Laura, We are very sorry for the confusion. Upon checking, your order is on its way! Please check your email for tracking details.
Marcy
This absolutely exceeded my expectations. The portrait is beautiful. Both of my girls have passed so this just warmed my heart. Jeramy’s customer service was amazing. I highly recommend.
Marissa
I love the concept and the advertised product. When I received mine, I was a bit disappointed in the lack of contrast in the picture of my black lab who recently passed away. Very little highlighting and definition to him. It’s a lot of money to get something that isn’t what you expected. Maybe I should have gotten a larger picture than 8x10.
Response from West & WillowJun 5, 2023
Hello Marissa, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about the next steps.
K. J.
Customer service is top notch! The artwork is very nice quality. It was much nicer than expected. These would make a great gift for the pet lover in your life.