West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kimberly B.
Loved the quality of my picture, delivery and email communications were on point. Getting another picture done as a Christmas gift for a loved one.
Response from West & WillowDec 7, 2025
Hello Kimberly, Thank you so much for your kind feedback! We’re thrilled you loved the quality and had a great experience with delivery and communication. We’re honored you chose us again for a special Christmas gift! 🎄💛
Jennifer S.
This is my third time purchasing a frame with them and as usually it comes out lovely! They did an amazing job.
Response from West & WillowDec 7, 2025
Hello Jennifer, Thank you so much for your continued support! We’re truly grateful that you keep choosing us, and we’re so happy to hear the frame turned out lovely again. It means a lot to us! 💛
Kelly R.
I just wanted to let you know how thrilled we are with our custom portrait! It came out absolutely perfect. The quality, the detail, and the way you captured our dog’s personality is amazing. We truly love it. Your customer service has been phenomenal from start to finish, and the entire experience couldn’t have been easier. Thank you so much for creating something so special for us we’ll treasure it! I have already recommended your company to several friends. Thanks again!
Response from West & WillowDec 7, 2025
Hello Kelly, Thank you so much for this wonderful review! We’re absolutely thrilled to hear how much you love the portrait and that it captures your dog’s personality so well. It truly means the world to us, and we’re so grateful for your recommendation and support. We’re honored to have created something you’ll treasure! 💛🐾
Melissa H.
I absolutely love my dogs portrait looks just like them did such an amazing job
Response from West & WillowDec 7, 2025
Hello Melissa, Thank you so much for your kind words! We’re thrilled you love the portrait and that it captures your dog so perfectly — that truly means a lot to us. 🐶💛
Susan M.
Picture was awesome!
Response from West & WillowDec 3, 2025
Hello Susan, Thank you so much! We’re thrilled you loved it! 💛
Tammy R.
The picture frame & mug are so realistic from the photo I sent in... Totally Happy with my purchase! This is a Christmas gift for my husband, He will be Amazed.
Response from West & WillowDec 3, 2025
Hello Tammy, Thank you so much! We’re thrilled to hear how happy you are and love knowing it will be a special Christmas gift for your husband. We hope he’s amazed! 🎄💛
Jordan L.
Beautiful mug, looks just like our pup!
Response from West & WillowDec 3, 2025
Hello Jordan, Thank you so much! We’re thrilled to hear the mug looks just like your pup and that you love it! 🐾☕💛
S P.
The goldendoodle looks lust like him but the mix breeds head is a little big
Response from West & WillowDec 7, 2025
Hello S Pasztor, Thank you for your feedback! We’re glad to hear the Goldendoodle looks just like him. If you’re at all unhappy with the other portrait, please don’t hesitate to reach out to us — we’d be more than happy to help make it right. 💛
