West & WillowReviews of westandwillow.com

Response from West & WillowDec 3, 2025

Hi Buffie! Thanks so much for taking the time to share your feedback and I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!

Response from West & WillowDec 2, 2025

Hello Kelly, Thank you so much! We’re glad you had a wonderful experience and appreciated the communication and artwork. 💛

Response from West & WillowDec 2, 2025

Hello Shae, Thank you so much! We’re glad you loved it! 💛

Response from West & WillowDec 2, 2025

Hello Emily, Thank you so much! We’re thrilled to hear the portrait turned out adorable and that it made such a meaningful gift. We truly appreciate you ordering again for a friend! 🐾💛

Response from West & WillowDec 2, 2025

Hello Hayden, Thank you so much! We’re thrilled to hear you’re happy with it and that it looks amazing. 💛

Response from West & WillowDec 2, 2025

Hello Shelly, Thank you so much! We’re honored to create these special portraits and so happy to hear they meant so much to your family. We can’t wait to make more for you in the future! 🐾💛

Response from West & WillowDec 1, 2025

Hello Kylie, Thank you for your feedback and for being a repeat customer—we truly appreciate it. While we currently work from one photo per order, please know that if the image provided isn’t suitable, our team will reach out to you. We’re glad you like your order and value your suggestion as we continue to improve.

Response from West & WillowDec 1, 2025

Hello Clark, Thank you for your feedback! We’re glad to hear everything went smoothly and that you enjoyed the final print. 💛