West & WillowIt's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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EK
Really disappointed in my artwork. The colours did not match my dog photo. Would be helpful to see a digital design prior to printing for final approval.
Response from West & WillowSep 4, 2023
Hello Elois, We're sorry to hear you are unhappy with your artwork! Different factors can affect the final outcome, including shadows or filters on photos. That being said, we will be happy to work with you on a revision. Please look for an email from us about next steps.
Nichole R.
The picture looks so real. I love it
Joseph C.
Amazing job!
Stacie
I’ve wanted these for so long!
Valued C.
Awful! Wrong dog.
Response from West & WillowSep 4, 2023
Hi Bonnie, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We sent you an email and hope to resolve it promptly and accurately.
Danery C.
I received my portrait and absolutely loved it! Great quality. It’s definitely a must.
Kelly R.
My friend likes the picture after she finally got it.
Response from West & WillowSep 4, 2023
Hi Kelly, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email when your order arrives.
JP
The painting was not very realistic and looked like any average cat. Everything did come on time. It just seems like a pretty steep price for what we received.
Response from West & WillowSep 4, 2023
Hello Bronte, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
