Marissa V.
Love it!
The website was easy to navigate and the finished product was very detailed and accurate to my pets’ appearance and personalities.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing18,273 approved reviews, newest moderated first
Marissa V.
The website was easy to navigate and the finished product was very detailed and accurate to my pets’ appearance and personalities.
Robin S.
Beautiful gift and excellent customer service! Highly recommend.
Nancy B.
My buying experience has been fine but my rating will depend on the product which I have not seen yet. Ask me then.
Response from West & WillowFeb 20, 2024
Hi Nancy, We are very sorry for the confusion. The first review email was for your shopping experience. You will receive a second review email when your order arrives.
Holly M.
Great quality product and fast shipping. I bought a pillow cover for a friend who has to say goodbye to her senior dog. She loved it and it made her smile. I will definitely buy again.
Meg
This is not my first West and Willow purchase. And they did not fail to deliver an awesome picture again!
Chelsea O.
We ordered a frame with 3 animals on it. The two were amazing but the third didn’t look good at all. The first two were very realistic and the third looks very cartoon like. I thought If the pictures we took weren’t working well then I would’ve been contacted for a different one like the website said. I’m a little disappointed about the third animal but love the rest of it.
Response from West & WillowFeb 20, 2024
Hi Chelsea, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! We would like the opportunity to investigate your feedback further.
Lucas W.
Customer service was able to do exactly what I requested and promptly.
George P.
Words cannot describe how pleased I am for this to have come out as amazing as it did! It’s absolutely beautiful!