Jaime W.
Wonderful product and customer service
Wonderful product and customer service! Highly recommended!!

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jaime W.
Wonderful product and customer service! Highly recommended!!
Dana H.
I just received my picture of my Pixie. It came within 5-7 days and it’s exactly like the picture I sent in. I shared with my children and friends the page. I’m very pleased and LOVE IT!
Kristen H.
Just received my portrait today, amazing job!! It brought tears to my eyes how well done it was
Janet A.
The product is great, well done. The customer service was very frustrating. After 2 months the problem was rectified.
Response from West & WillowFeb 22, 2024
Hi Janet, Thank you so much for the positive feedback, despite the issue with the order process! We're so happy to have you as a member of the West & Willow family! 🎉
Troy
I would have liked a preview before it was sent, but it turned out better than I ever expected when I received it.
keri
Ordered a picture with my 2 dogs and one of them wasn’t even mine! It was a yellow lab and I have a very small chihuahua mix.
Response from West & WillowMar 5, 2024
Hello Keri, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Jeanette P.
Frame arrived cracked, but notified them immediately and they sent out another, hopefully that one is fine.
Response from West & WillowMar 5, 2024
Hi Jeanette, Glad to hear we were able to provide you the service you deserve 😁 We're so happy to have you as a member of the West & Willow family!
Janet R.
The picture turned out great and I received it in a timely manner. Love it