Grace G.
Awesome!
Customer service was great and loved the picture.

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Grace G.
Customer service was great and loved the picture.
Zach F.
Amazingly, the picture I sent is exactly as I expected, and the laughter was even better than I anticipated when I opened the box. Definitely recommend if you are looking for a portrait!
Jenny N.
The photo looked much different than photos I’ve ordered in the past so it does not match them and it came incredibly wrinkled. Overall very disappointed. Had two previous prints from here that I loved but this one was an epic fail.
Response from West & WillowSep 11, 2024
Hi Jenny, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.
Cal J.
Arrived well packaged, speedy, beautiful fabrication and quality embroidery work. Fit perfect. We were happy!
Courtney C.
Beautiful work!
Julie M.
My first order was great! Came within a reasonable time. My last order took 9 weeks to get my order. After 6 weeks I contacted them about my order and I was told no pictures or names were uploaded ( but you can’t complete an order without those…strange). Nobody contacted me to say anything. After I got a hold of a lady she was very nice but the whole process was painful and disappointing.
Response from West & WillowSep 10, 2024
Hi Julie, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Cris
Outstanding quality work. Came out great! The art is good and the hardware is top quality. I got a print and a mug. It takes a few weeks to get your print, there isn’t much communication during that time.
Susan
This was beautiful and I will be purchasing more from here!