Natalie D.
I absolutely loved how the picture came…
I absolutely loved how the picture came out of our late dog, Diego. My only complaint was the scent I had selected was Vanilla - the candle came and the scent was actually Cinnamon Vanilla. I think you should to be more specific on your scent titles because I was disappointed.
Response from West & WillowAug 12, 2025
Hello Natalie, We’re so glad you loved Diego’s portrait, and it means a lot that you shared that with us. I’m sorry about the mix-up with the scent and appreciate your feedback so we can improve our descriptions.