Kristin I.
Good and bad
I really enjoyed the image, it does look like my pup. The poster did arrive with a tear in it (the plastic wrap was not damaged)and wrinkled. The frame i purchased will cover the tear, and hopefully with time the wrinkles will decrease.
Response from West & WillowSep 1, 2025
Hi Kristin! Thanks so much for taking the time to share your feedback and I’m really sorry to hear you were disappointed with your recent order. We completely understand how important it is to get your order in perfect condition and I’m really sorry we missed the mark on this! We just sent an email to make things right. ❤️ Looking forward to your reply!