Casper K.
Confusing return process
Ordered a bracelet in the wrong size, so had to send it back get an exchange. Exchange costs wasn't covered, which is alright. The part that made me confused was three ways of writing the return address. Luckily my return arrived after a while, and a new bracelet has been shipped my way. If they improve their return process to be less confusing and a little more concise and clear, a five star review would definitely be warranted.
Response from Vitaly DesignAug 23, 2022
Hey Casper, So sorry the return process was a little difficult on our end, will definitely take that into account for future returns. Let us know if you need anything else. Cheers.