Vitaly DesignReviews of vitalydesign.com

My order was suddenly canceled for “FRADULENT” suspection, which is not a real reason for me. They told me to reorder using paypal, which i emailed back them to agree, but then they cancelled my order anyways. Thats clown sh**🤡. Do better

My package was misdelivered by USPS and I let both USPS and the company know. The company offered me a "one-time courtesy" (which I did not ask for -- I would have been fine with receiving a refund for a package that never arrived). Being an honest person, I let the company know that I eventually received the original package, after trials and tribulations as I wasted hours trying to figure out what had happened with USPS. Vitaly immediately demanded that I send one package back within 7 days and it was literally the middle of the week and I work full time. When I asked if I could just keep it (which most stores would allow, considering that it wasn't my fault at all) I felt like I was being treated like some kind of scammer? Specifically, this was their response: "As we shipped this item as a courtesy to you free of charge we will need it back now you have both. We understand it was not your fault it did not arrive, but we will not get any money back for this order. We can invoice you for it if that helps." What a joke. In summary, the cheap jewelry sold by this company isn't worth the hassle. I wish I had read the other reviews on Vitaly before ordering.

Also ich kann nicht verstehen wo die negativen Reviews herkommen. War erstmal dadurch vom Kauf hier eher abgeneigt, doch habe trotzdem mir was bestellt und was soll ich sagen, das Paket kam trotzdessen, dass es aus Portugal kam nach 4 Tagen an, ohne irgendwelche Probleme, die Ringe die ich mir bestellt habe, sehen auch qualitativ hochwertig aus. Werde definitiv nochmal was bestellen.

Average quality stuff with a premium price tag. MADE IN CHINA so quality will be similar or inferior to most other brands. I bought on 25% off but still felt like their prices are on the steep end. Their designs are cool and different, but that seems to be their only unique selling point.

Horrible experience. Ordered a bracelet two months ago and the item never shipped out. Had to contact their customer service on three different occasions in order to just get the item shipped out and didn't even receive any sort of compensation for the time wasted. Horrible experience trying to contact customer service and would definitely not recommend anyone purchasing anyone from them. Buyers beware.

Amazing experience. Every issues has been met with professionalism, not that I had many. I had a necklace that has a little faulty part in the making. And another one was sent free!

I’m in love! It took just one week to come to Dubai, the design is amazing, i was looking for long time. All the rings fit perfectly as i chose. I don’t know about the quality yet, it needs time to understand, but i really appreciate that the steel is made of recycled materials! Thank u)

MEGA ACCESSORIES 👌🏼 Liebe Vitaly 😍 Kommt immer in einer schönen Schachtel verpackt!!! Ware bis jetzt immer einwandfrei! Kann ich nur weiterempfehlen!!! 🔝 🔝 🔝 🔝 🔝