ViabenefitsReviews of viabenefits.com

Contacted and chat with Rene. She promptly provided me the information that I needed.

This website and experience has been the easiest to navigate and get answer very easily! THANK YOU. Especially nice for senior citizens!

Chatted with Eveyln online. She was extremely detailed in her answer to my question which I very much appreciated.

I used the chat feature in the Via website after attempting to get my question answered via a help ticket to no avail. Wait time on chat was 16 minutes. Once connected, Rene had the answer to my question. She was professional, knowledgeable and our entire encounter maybe took 5 minutes.

Questions asked readily given a very courteous reply. Help given beyond any boundaries.

Timely, accurate information

Your website says that loading an EOB for a reimbursement is all that is necessary as the system willl fill out the necessary information. I uploaded an EOB and the web site asjed me to fill in all the data manually. Fix the site. Also, the reimburement page has an incorrect date for 2025 expenses./

After going through the mandatory chat bot, I was able to chat with a human and my question was answered within minutes. Great job!