ViabenefitsReviews of viabenefits.com

All O.K., but I had to wait, 10 min before getting an agent..

I had questions about FSA items being reimbursed from a HRA. Richard looked up the information and provided it to me. And in reasonable time. Thanks Richard!

All of my questions were answered. It was easy, and I have no issues with my experience.

All questions answered to my satisfaction.

I am experiencing an issue with receiving my reimbursement check from VIA BENEFITS. I spoke with Sophia and John at VIA BENEFITS on August 19th regarding my reimbursement. The reimbursement request forms were sent on July 27th to VIA BENEFITS, PO BOX 981156, EL PASO, TX 79998-1156. Both Sophia and John indicated that there is an incorrect number associated with my direct deposit; however, I do not use direct deposit and requested to receive my reimbursement by mail. Neither representative seemed to understand my situation. I am seeking clarification on when I can expect my reimbursement check. I hope that both calls were recorded, as there seems to be a need for further training.

Richard was very helpfull . All of my questions were answered . I could not have ask for anyone that was more help .

The website is very easy to navigate and when communicating with the Evelyn, that was easy and she was very helpful

I was not properly prepared with the information I needed,therefore my experience was not successful. Rene was very patient, knowledgeable and helpful. She made every attempt to resolve the issue.