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Viabenefits Reviews | Read Customer Reviews of viabenefits.com

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Insurance
Viabenefits

VI

ViabenefitsReviews of viabenefits.com

2.4310 reviews
Insurance

VIViabenefits2.4

Reviews310 About Contact

Overall score

2.4 out of 5

Poor

Average of 310 reviews

Distribution

5★32%
4★2%
3★1%
2★3%
1★62%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

viabenefits.com

About Viabenefits

Viabenefits is listed under Insurance.

Viabenefits (viabenefits.com) has 310 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: viabenefits.com
Website: viabenefits.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Viabenefits reviews

Showing 3 reviews with 3 stars · Clear filters

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Charles P.
Aug 18, 2026
I was not properly prepared with the…
I was not properly prepared with the information I needed,therefore my experience was not successful. Rene was very patient, knowledgeable and helpful. She made every attempt to resolve the issue.
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melton.lucyyahoo.com
Aug 12, 2026
It takes quite a while for the chat…
It takes quite a while for the chat person to get on line with you. The answers are slow to come. In the middle of her answers pops up a question saying they are going to hang up because you have not been on chat for a while. That is because the chat person is answering and it is not my place to interrupt her to say I am still here??? Very bad software. They do not know what is going on with the conversation.
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Heidi H.
Aug 3, 2026
Communication via the web is confusing
Communication via the web is confusing. Claim denied, then processed. Getting a strait answer weather to appeal or resubmitt was stresfull. Cchat Abbie wa really helpfull explaining everything.
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