VelarisCityReviews of velariscity.com

I love the way the cup looks, I ordered 2. The one I ordered as a gift is perfect! Liquid stays cold and it insulates very well. That one was a black tumbler. Mine was a colored cup and it doesn't insulate at all. Nothing stays cold which is the reason for the ratings I wish it was more insulated and not just really pretty

Product showed up on time as advertised.

Quality of the product was amazing! Girlfriend loved it and we will definitely be buying from this store again!

The hoodies i ordered were awesome. They were delivered in a timely manner. I will definitely order from here again

I'll start with the good. When placing the order, I made a mistake in the delivery address, but it was quickly corrected by contacting support. Unfortunately, that's where the advantages end. The order was processed with a huge delay (24 days before delivery starts) and only after several additinal requests to support. And after receiving it, it turned out that the size was wrong... I ordered sizes S and L, but received 2 with sizes S... Very upset. UPDATE: The store offered to exchange the sweatshirt for the correct size, which is a professional step on their part. Unfortunately, the item had already been forwarded to another country, making the exchange impossible. The rating in my review has been improved to reflect their effort to resolve the issue.

Loved the communication! I was informed every step of the way. Wish other companies/services were up to your standards. The reason I didn’t give you a 5-star rating was because of the quality of the sweater. The sweater seemed like it was a medium/large instead of a 2XL. I also didn’t like the color combo. The sweater was a pretty marroon but the color of the thread was a canary yellow. I was bummed!

Very happy with my purchase! Looks great and exactly as expected

Great communication and resolve, got the wrong item in my order and they emailed me back the next morning saying the right item would be shipped out and it was here within the week!