Unagi ScootersReviews of unagiscooters.com

The best just needed 👌 I light suspension

Shipping was slow but customer service responded quickly and made it right. My scooter arrived a be little beat up (which I didn’t expect) but runs fine. All in all I’m happy with the rental and am getting a lot of use out of it.

It took a long time to receive the scooter, even though my money was taken out of my account right away. It was hard to communicate with Unagi, a response took days to receive !

I order the one voyager.the scooter that I got is with 15 mph speed,unable to unlock the 20mph either manual or through the application.12 mi range at fully charged buttery.

good so far! Thanks for the quick reply with my questions today.-JP

I've had a wonderful time with the scooter in my first 60 miles on the SF North Beach hills! My only issue is that the color I got was the wrong one. I ordered 'Cobalt' and received 'Latte', but it reminds me of Vegeta's Saiyan armor, so it's alright.

I'm sorry... No, I am MAD!! I rented a used Unagi Scooter and had it for well over a year. I rode it all year round, and used it as my ONLY means of transportation. But before that year was out, I told my sister to inform her son about the sale that you were having. I think it was for $300 a used e250, with a carrying case. My sister asked me did I wanted one for Christmas, even though I was renting one. I said Sure. So then I had two e-scooters. I let a so-called friend borrow the one my sister purchased for me for Christmas. he skipped town. The one I was renting had sounds of stress. I informed Unagi, and without hesitation, a mailing label was emailed to me for shipping. ...and they sent another scooter out to me. It was perfect... When the replacement was delivered, FedEx also took the one I was sending back. But I messed up, I canceled my subscription because I wanted something more...inflated tires and suspension. The Unagi scooter I had, The Model One, e500, HAS DUAL MOTORS!! The one I have now, not theirs, has a single motor. Unagi e500 zooms uphill with NO problems. The one I have now...MIGHT get up that same hill. Wait, no, it doesn't. I'm going to wait and see if they place the e500, Model One on sale, or when I finish paying off the one I have now, this other maker's scooter.. I will then purchase the newest Unagi Scooter they have.

Excellent customer service