Seraphina
Great Scooter and customer service is…
Great Scooter and customer service is extremely helpful 👏

At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!
Unagi Scooters (unagiscooters.com) has 472 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Seraphina
Great Scooter and customer service is extremely helpful 👏
O S.
Great product and their customer service team were very responsive and helpful.
Yusuke F.
All purchase process From the placing order to the delivery arrival went very smoothly.
Scott
A great product at a good price. Good customer service that is quick to reply and address concerns. Great company. Thanks! Scott
RRI
When the customer is upset and demanding things happen a certain way the Unagi team kept their cool and still made the hard requests happen, thank you.
Vance P.
Took awhile for my scooter to come but it was well worth the wait it's a great ride around the neighborhood.
Marc D.
The Unagi scooter makes every ride feel smooth, stylish, and effortless. Its sleek design and responsive handling turn a daily commute into something to look forward to. Light, powerful, and fun—it’s the perfect blend of performance and convenience.
Rex B.
First and foremost it took nearly a month for me to receive my order however, customer service here went above and beyond to not only get on top of the issue but also gave me a warm welcome into the Unagi Family! As for an individual such as myself, for individuals having financial troubles on trying to get a car or if you live in the city/ urban areas and rideshares are costing you a fortune monthly or weekly, then this future commuter is right for you and should be an option in your near future, not only is this very affordable no matter what your credit score line is, but it is also due to the fact it can get you from point A to point B, even all the way to point Z, depending on the mileage and areas you commute that is, as for me I work about six and a half miles away from home in a high desert area of california, Southern California rideshare services can be as much as a hassle as the traffic itself, however this "future commuter" as I love to call these escooters, has already saved me a couple of hundred dollars this month on rideshares as well as saving time commuting from point A to point B, this is not only perfect for college students that are trying to get around their campus, but also for the average Joe or glorious gal that is trying to simply commute across town to get to work or even a simple appointment or errands etc. anyone who has ever thought about jumping into the world of Escooters I suggest that you go big and dive Right in to what the critics have called "The Tesla of Escooters." And not only give do you not give family a chance, but give yourself the chance and the opportunity to change your life and daily routine by adopting one of these awesome babies into your lifestyle. - Rex