Ulta BeautyReviews of ulta.com

the workers at the ulta in waterford, ct are literally awful. i just walked out of their store and i’m sitting in my car fuming. all of them need to work on their retail skills or need to find another job. i will never step foot in that store again. they follow you around like you are going to do something wrong. i got yelled at for opening a product when i didn’t even open anything. and all the workers were gossiping about customers. if i could give a 0 out of 5 stars i would. way to make a customer feel uncomfortable while shopping in your store.

Horrible that they screwed all their Canadian Shoppers in EVERY WAY.

Worst customer service, and very questionable business. I tried canceling the order 2 minutes after I placed it, they told me they can't do it. Their customer service is overseas and there is no way to get a hold of corporate. I wish Better Business Bureau would look into the amount of obvious fraud that is being reported here

TERRIBLE service for delivery of on-line sales! They use Lasership and they are horrible!! I had to contact them 4 times about my package and they still sent it back to seller. Come on Ulta, how about using a more reliable company. I only gave 1 star so I could write my review. If I could I would of given it a minus 5.

Best primer ever! Beekman 1802. Spf 35, only $ 25.00 and it works! Then i find out it can be sponge reapplied during the day! AMAZING!

Terrible customer service. Use a $3.50 coupon good got order over $15. I spent over $100. Coupon did not work. When I contacted customer service. They said “can’t help”.

It seems Ulta cares more about the convenience of their store and facilities than their customers. I never received my package or my tracking information for that order. I didn’t even receive an email informing me that my package was delivered. I found out hours later only by checking the website and entering my order number. They also don’t send “proof of shipment” until something has happened to your package and you contact them. Their customer service is also terrible, they kept repeating the phrase “I understand but we cannot do anything because proof of shipment was given. I tried to tell them that proof of shipment was never given until I contacted them. Which by then nothing can be done because it was delivered and basically through no fault of their own I never received it. I will not be ordering online from Ulta again, and I hope you don’t either.

Ulta didn’t send me 2 of the items I ordered they threw in other items that weren’t even listed on the receipt without notifying me. I called their costumer service they said they’d send me the items that weren’t sent to me needless to say they never placed that order & gave me a fake order # count your days Ulta