UnitedHealthcareReviews of uhc.com

I have been trying to get a medical record corrected for a year. They tell me they corrected it but there is no paper trail that I can see. I just have to trust them. I then requested to have my health record removed from online. I have been working on that for about 3 months now. I just get jacked around from Customer Rep to customer rep; all of them providing hope until I realize they are just getting me off the phone. I discovered that my Health Record is being serviced by another company that I had no idea was servicing it: Rally. They're just as clueless, unprofessional, and ignorant as the United Healthcare workers. Nobody should have to go through this kind of agony just to get a record corrected and to remove your own Health record from their online servicing host. Besides the dishonest Customer Service Reps at UHC, their database of doctors is inaccurate much of the time.

Good experience with United Healthcare. Their team is always responsive. Prescriptions are a bit complicated but always come through.

Horrible service. You will fight with them over everything, and never receive most of the benefits they promise.

UnitedHealthcare admitted they made mistakes which kept a monthly food benefit from a developmentally disabled/elderly man. They refused to compensate him after acknowledging their mistakes. They may have done this to thousands and kept the money? File with the FTC if this has happened to you. They openly admit they take advantage of those who cannot advocate for themselves. Be Warned!!

I wish I could rate lower. Your Ai phone service is abysmal, it takes several tries for it to work. Next you transferred me to 4 different people to get this handled and no one was the right person. next you tried to trap me into saying it was an auto injury so you wouldn't have to pay... Sleeze absolute sleeze. All of that had me on the phone for hours trying to figure out why you wouldn't process it and denied it. EMPLOYERS do not get this for your employees this is garbage. Also that you will never tell me how much certain medical needs would be covered for. So I wouldn't get them in fear of being taken for thousands of dollars. I cannot believe how EVERYTHING can be so terrible with you guys at United Health Care...

I just heard another Arizona tv 3 On Your Side report, about a woman who was insured by United Healthcare, being billed nearly $1,500 for medical expenses by the medical provider, allegedly covered by United Healthcare. As it turned out, those expenses WERE covered and, eventually, after the poor woman had to jump through about a million hoops to get the situation rectified equitably, United Healthcare finally admitted that the expenses WERE covered under her contract and, under duress from the news agency, ended up paying the bills that were legally covered in the full amount of nearly $1,500. United Healthcare will attempt to take advantage of a naive customer to deny coverage. SO UNETHICAL. Why would anyone in their right mind trust United Healthcare? I certainly won't, and, gentle reader, NEITHER SHOULD YOU!

I have been a customer of UHC for over 20 years With that being said , all was glory, until 12/2017. My son fractured his ankle and it was 200 out pocket (CRUTCHES). FAST FOWARD TO 1/2018, My son broke his fingers sideways at Rebounderz. The hospital used an IPAD with an Ortho on the snip.. They wrapped his hand and xray after each- 9 times! Nothing more or less. The lack of knowledge to help him was obviously not gonna happen, but the IPAD dr demanded rewrap each time . 8970.00 I owe and they did nothing. Still so crooked a wedding ring will nbever go on( maybe a gift?).. but i pay 920 a month for husband and son(50/16 healthy) and i paid 2020.00 every three months. 🙈🙈🙈🙈🙈 Fees of 23360 + deductible of 7500. ====. $30860 23360 + 7500 30,860 Today its 2900.00 every three for me and 980.00 a month for son and hubs. so I pay 30,860 for health insurance and nothing is covered until thats met--PERIOD. And now hospital emergency trips are to be understood that Im on the hook if not and emergency. I have to go to medical school... This is ridic and I have no health issues - and active ...

My mother is in the hospital thay keep coming in asking her if she wanted to go peaceful when it was her time asking multiple times she said she did not understand I have power of attorney the doctor at community east waited untill I left come in while I was gone brought nurses and try to do this again my mother was freak out we new this was pneumonia then after thay sent another in to talk too me i should take her home make her comfortable she was not that sick I know this for a fact so I said I wanted her moved I called the insurance company tryed too get help thay hung up on me thay would not help someone answer finally thay took our name member number What was going on we told them we needed help to have her moved thay did not help thay should be ashamed I believe my mother being in Bad health was left hung out to dry in a attempt to end her life to save the insurance company money after battling for days no with no help from United healthcare At All can say this company is a danger too people who have too many problems the older people are in real danger if along an have no one to help them