UnitedHealthcareReviews of uhc.com

UHC Medicare Advantage allegedly pays a $10/mo reward if one walks at least ten times in that month (there is a minimum of how many steps one must take to count). Today, using my laptop and 28" monitor to log in, zero walks were shown for April. UHC's website directed me to log in using my phone app. (I previously filed an internal discrimination complaint with UHC for forcing me to use their app when I have vision problems; this is another violation vis a vis people with vision problems who have difficulty reading and writing on a cellphone). However, I succeeded in logging in using my phone and saw that my three walks so far were recorded. I then returned to my laptop to confirm, and can't log back onto the UHC site using my laptop. I tried repeatedly. There was no popup saying that they were having technical difficulties or anything like that. Today I also visited the OTC "store" to use up my quarterly OCT allowance. As usual, the inventory at the online store was bare and almost non-existent. This means if I want to make an OTC "purchase" with my points, I'll have to drive to a bricks and mortar business. I'm able to do this, but what about all the UHC members who are unable to do so? Many Medicare members (like me) are aged or disabled. In both instances, these are examples of problems with UHC where they offer rewards and benefits, but in real life, they don't seem to provide them. Although their services are better than they used to be, they're still awful. I gave up trying to get monthly rewards for walking several years ago - a $10 reward didn't begin to compensate me for having to call customer service every month to obtain rewards that should be uploaded from my iPhone and/or Apple watch automatically (or from a Garmin or other device). No wonder the UHC stock has been going downhill for months now and UHC is being investigated by the federal government. I only stick with my UHC Medicare Advantage plan because the benefits are better for me than with some of UHC's competitors. But I may reconsider next October! I could go on and on, as I have more gripes, but the above gripes are just from today's experience.

United Health Care is worthless. If try to call them all you can get is a machine or someone that has no idea how to speak English. They change your plans every year to get less and causing you to have to pay more. Just a worthless company.

I’m permanently disabled, legally blind, and epileptic. I live alone in Texas, without family or trusted UHC benefits. Instead, they’ll leave me to die! I take medication I’m allergic to, which is my seizure medication. My primary care physician has to see me to get the adjustment, but UHC took emergency rides away! I tried to go to Urgent Care for my seizure and symptoms of a high heart rate spike of 123 bpm and chest spasms! They said we could schedule an appointment for Monday! Smh! I’ll see you in court if something happens to me because I’m allergic to medication I’m taking! I had a hospital stay for five days, and they didn’t provide meals after discharge! They took them away, and I can’t cook! They’re killing me!

Received the united healthcare cash card and does not work on any of the providers,specialist and dentist that we go to .Another way to waste peoples time and money

Their provider portal is good, for printing insurance cards if you need another, but otherwise, be like Luigi and #DefendDenyDepose (any interaction you have with them.)

United Garbage Care took two years and I am still getting bills two years later for a procedure that I already payed hundreds of dollars out of pocket for previous bills. If you want inefficient, and lackluster service, spend your hard earned money on this entity of the broken healthcare system.

After 4 years on a medication for a chronic, they denied it. A month later and after many angry calls and my doctor spending countless time sending information they reversed it on appeal. In 2025, theyo spent $4,469,669 that's 4.5BILLION in political campaign contributions. No wonder our elected representatives do nothing to rein this in. Publicly traded companies should not be allowed to own all of the business that control your healthcare. These people are evil.

Recently I tried to make an appointment with my orthopedic doctor. I was told (after numerous routine questions that I now had to have a ‘referral’ from my PC. What???? I have been going to this doctor for years. So, ok, I asked my PC for the referral and he sent it over. However, they didn’t receive it. This went on thru 4 phones calls and waiting. I finally got it done, but WHY this silliness? I was told by my doctor that United Healthcare is the ONLY insurance company that requres this and when he asked why, they said it was to save them $$$. It causes unnecessary paperwork plus patient aggravation. ARGH