Julie H.
THE WORST INSURANCE EVER!!!!!!!
THE WORST INSURANCE EVER!!!!!!!
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...
UnitedHealthcare (uhc.com) has 751 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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751 approved reviews, newest moderated first
Julie H.
THE WORST INSURANCE EVER!!!!!!!
Hannah R.
Absolute nightmare of an insurance company. United's MO is to deny coverage and force prior authorizations that burden the customer and medical community to the point of exhaustion in the hopes of forcing both sides to give up. If you do not have limitless reserves of time, money, and education, it would be an absolutely impossible system to navigate.
Scott M.
Very very bad provider, all around terrible. Don't like to pay for anything. Ya think this is why people have been angry. Why did my union go to this crappy insurance, God help us
Amanda L.
I submitted a bill for emergency service provided in Canada. UHC demands an itemized bill, which Canadian Hospitals do not provide. UHC was unwilling to call the hospital billing and never even contacted me to let me know additional information was needed to process the claim.
DIANE
DO NOT CONSIDER THIS INSURANCE AT ALL. YOU PAY LARGE MONTHLY FEES ($2000)TO BE DENIED ANY SERVICES. I AM A HEALTHY 56 YEAR OLD THAT FOUND OUT I HAVE CANCER AND THEY WILL NOT PAY MY INVOICES FOR IT. CANCELLED THIS INSURANCE AND HAVE BEEN FIGHTING WITH THEM SINCE 2025 FOR THEM TO PAY. NOW MY INVOICES WILL BE GOING TO COLLECTIONS.
John Henry T. B.
Robo calls for the last 2 months everyday all day long. They will not remove our business number and interfere with day to day business.
Ms.Gina
I have spent three hours on the phone trying to get a hold of United Healthcare I don't understand it's July 22nd 2026 they have changed their number the number on the car doesn't work the jobs have been outsourced to overseas these people don't have all the pertinent information it's a perpetual offshore representative three and a half hours and I can't even call and get information regarding my membership regarding my silver sneakers being able to talk to a American what is wrong with the world and these corporations today like there's so many Americans that need jobs that would laid off due to the current Administration and you cannot get a hold of a person online to discuss your benefits and get referrals is utterly and totally ridiculous the officer people don't have all your pertinent information to give you informative decision when you ask them to transfer you to aren't your representative they inevitability transfer you to another offshore representative I don't see how America is going to continue to stand the way all these politicians are they promise you one thing they do another London Bridge is falling down in America is is a sad State of Affairs why does it take three and a half hours on the phone and you still can't get a hold to the proper person that you need to get a hold to a United Health it's really ugly situation
benita G.
AI is not helping. I have called 4 times and was disconnected. Please go back to people that can assist